USG Setup

[Wocarson66]

Good Day all hope all is well. Hope to heart there is a Unifi guru among you. I want to add a usg on my network but cant seem to get it to work I have a uplink that is a Unifi power Beam M5 300 that I get my internet from. When I connect it the from the POE injector to wan and lan1 to my US-8 my connection drop.

 

[Nerd101]

How have you set up your networks on the USG? I suspect this is where the issue may be

 

[Wocarson66]

How have you set up your networks on the USG? I suspect this is where the issue may be

Good Evening as soon as I connect the USG on the network via 192.168.1.1 i can log onto the it but there is no internet connection even if I use 2 different IP ranges 1st 192.168.1... that is the isp and my internal is 192.168.2.... i even tried DHCP still the same result i do not know what the heck i am doing wrong.

 

[vylint]

Hi there, did you ever solve your USG issues?

I believe I'm encountering something similar.
These are the steps I took and then got stuck...

1. Set modem to Bridge mode (this is where DHCP was being provided)
2. Plugged in USG (WAN port) to modem and then (LAN port) to my switch
3. Reset the USG, adopted and updated from my existing Unifi Controller
4. ....

And this is where I'm getting stuck. I can't seem to get internet connectivity on devices via LAN or Wireless, which all comes from that 1 switch of mine. I can't seem to see any errors when updating the USG, so I'm guessing there is Internet.
I have also set the DNS servers (which don't get set automatically?).
Interestingly, from my desktop, I renew DHCP, get an IP and see the gateway (192.168.1.1) and the DNS servers I input....but still no internet connectivity.

I can get to the USG admin page but I can't log in with the default credentials OR with my online account.

=(

 

[souljazk]

You're probably inadvertently running a double or triple NAT. When it works, do a tracert to 1.1.1.1 & then do it again then it does not work, post the results. A comparison is usually the best way to start in such a case.

I recently used a MiFi router/modem via USB + Billion ADSL router (w/a USB port) to provide a backup wireless connection for well, backup but also network security testing. I had to do this:

Mifi (internet gateway) = Disable DHCP ; set a static IP (192.168.66.6/24 ) ( /24 = 255.255.255.0 as your subnet ) ; gateway = auto ; DNS 1.1.1.3 & 1.0.0.3 .

Billion (router) = Enable DHCP ; DHCP address range 192.168.66.100-192.168.66.120 ; IP for web console access = 192.168.66.7/24 ; gateway = 192.168.66.6 ; DNS = 192.168.66.6 & 1.1.1.3. You could also set that the gateway (Mifi in my case ; M5 in your case) is assigned its static IP (from the Billion which = DHCP server) based on it's MAC address.

You could also switch this around & have the M5 (gateway) be the DHCP server & have the USG be assigned a static IP.


@Wocarson66 & @vylint - do a tracert to 1.1.1.1 from a machine and post the output.

Command inside of CMD -> tracert 1.1.1.1