Strange ADSL issue as of 04/04/2020

[TimBru14]

Hi all

Wondering if I can get some answers to this rather peculiar problem.

This morning, I turn on my PC (like any other day) and Windows tells me my internet is fine (network icon in the bottom right is perfect - though I know Windows can sometimes be incorrect). I open up Chrome and am greeted with a message telling me I don't have internet. I double check my settings within my router and reboot it only to be greeted with the same error message. I then decide to try phone Telkom to do a port recreate but while I'm in the queue for 15 odd minutes, I think, 'Why don't I try untick the tick box that says "Automatically detect settings" under the Internet options in Control Panel'?

Untick the box and sure enough, sites load fine. What I don't understand about this:

1. Why suddenly this morning (after working pretty flawlessly for years without any sort of human intervention)?
2. How am I able to ping servers like 1.1.1.1 or 8.8.8.8 with the option ticked but I can't visit any sites until the option is unticked?
3. Has anyone else had such a thing happen to them before?

 

[thePridge]

Hi all

Wondering if I can get some answers to this rather peculiar problem.

This morning, I turn on my PC (like any other day) and Windows tells me my internet is fine (network icon in the bottom right is perfect - though I know Windows can sometimes be incorrect). I open up Chrome and am greeted with a message telling me I don't have internet. I double check my settings within my router and reboot it only to be greeted with the same error message. I then decide to try phone Telkom to do a port recreate but while I'm in the queue for 15 odd minutes, I think, 'Why don't I try untick the tick box that says "Automatically detect settings" under the Internet options in Control Panel'?

Untick the box and sure enough, sites load fine. What I don't understand about this:

1. Why suddenly this morning (after working pretty flawlessly for years without any sort of human intervention)?
2. How am I able to ping servers like 1.1.1.1 or 8.8.8.8 with the option ticked but I can't visit any sites until the option is unticked?
3. Has anyone else had such a thing happen to them before?

I literally had a similar issue today... except... phones on the wifi could access google/fb etc.


--- Couldn't access FB/google.com, but COULD ping them
--- Connected to client VPN and then magically I _COULD_ access google (fb is blocked on their VPN). When I hit disconnect on the VPN I could momentarily access FB... and then "NO INTERNET" after a while.
--- Dropbox was phasing between connected and no connection.

My "solve" was to manually set an IP address for my PC.

 

[TimBru14]

I literally had a similar issue today... except... phones on the wifi could access google/fb etc.


--- Couldn't access FB/google.com, but COULD ping them
--- Connected to client VPN and then magically I _COULD_ access google (fb is blocked on their VPN). When I hit disconnect on the VPN I could momentarily access FB... and then "NO INTERNET" after a while.
--- Dropbox was phasing between connected and no connection.

My "solve" was to manually set an IP address for my PC.

Glad it wasn't just me! Thought I was going insane.
My phones could access the net fine as well over WiFi and the VPN for my work was also working fine. Lemme test the static IP fix.

Did you leave "Automatically detect settings" ticked?

 

[thePridge]

Glad it wasn't just me! Thought I was going insane.
My phones could access the net fine as well over WiFi and the VPN for my work was also working fine. Lemme test the static IP fix.

Did you leave "Automatically detect settings" ticked?

Where?

I set my IP to one in the range of my router. I also set my DNS to 1.1.1.1.
This is in the connection settings for my LAN connection on the PC.

What's VERY strange is that my laptop and my desktop were doing this thing today, even when connected via wifi.

 

[TimBru14]

Set static IPs for my personal machine and another machine on the network (also reserved those 2 IP addresses specifically for these 2 machines within my router). Working hundreds.
Thanks a million, @thePridge

 

[TimBru14]

Where?

I set my IP to one in the range of my router. I also set my DNS to 1.1.1.1.
This is in the connection settings for my LAN connection on the PC.

What's VERY strange is that my laptop and my desktop were doing this thing today, even when connected via wifi.

What router do you have? I couldn't tell if it was a router issue or something to do with Telkom.

 

[thePridge]

What router do you have? I couldn't tell if it was a router issue or something to do with Telkom.

It's a D-Link... but I also tried another one.

 

[TimBru14]

It's a D-Link... but I also tried another one.

Got a D-Link DSL-2740U. Couldn't find my old Tenda W300D to test with.
Working for the most part now (wasn't able to find any CS servers before but now, after setting static IPs, it's working fine).

 

[Baddass]

Windows Settings, Network & Internet, Proxy, Automatically detect settings OFF.

Should fix the issue. Fixed mine.

 

[thePridge]

Windows Settings, Network & Internet, Proxy, Automatically detect settings OFF.

Should fix the issue. Fixed mine.

I thought that setting wasn't working because the save button at the bottom never becomes active. Sigh.

 

[Baddass]

Just click it off and close the window. Everything works as usual after that.

 

[TimBru14]

I thought that setting wasn't working because the save button at the bottom never becomes active. Sigh.

Just spam that save button. It's the same as changing it in Control Panel.

 

[TimBru14]

Port re-create seems to have fixed the issue.

 

[souljazk]

"How am I able to ping servers like 1.1.1.1 or 8.8.8.8 with the option ticked but I can't visit any sites until the option is unticked? "

Sounds like a DNS issue. I have all my routers use 1.1.1.1 or 1.1.1.2

 

[TimBru14]

"How am I able to ping servers like 1.1.1.1 or 8.8.8.8 with the option ticked but I can't visit any sites until the option is unticked? "

Sounds like a DNS issue. I have all my routers use 1.1.1.1 or 1.1.1.2

DNS has been set to 1.1.1.1 as primary and 1.0.0.1 as secondary since I set it up but the issue seemed to have resolved itself. Ended up setting a static IP for my machine and then removed it from the DHCP scope within the router (so it doesn't give out that IP to another device automatically). Other devices have been able to connect and use the internet fine sine I did the port re-create.

Totally forgot about this thread 😅

 

[souljazk]

DNS has been set to 1.1.1.1 as primary and 1.0.0.1 as secondary since I set it up but the issue seemed to have resolved itself. Ended up setting a static IP for my machine and then removed it from the DHCP scope within the router (so it doesn't give out that IP to another device automatically). Other devices have been able to connect and use the internet fine sine I did the port re-create.

Totally forgot about this thread 😅

Set static IP to a device using its MAC addy .