Sony Home theatre audio issue

[Zondorf]

Hey lads, I have a Sony DAV DZ350 system that I purchased last year sometime that I've been using on my Media PC using the Analog input (RCA's), at one point I connected my phone via Bluetooth and after a couple of minutes playing music there is no longer any treble coming though, the treble drop is so gradual that it's not noticeable until there's no longer any Treble. Any way I brushed it off as a phone issue and never bothered again until the past weekend when I connected the System via SPDIF through a smart TV and the exact same thing happened again. Perfect audio for a bit until the treble gradually disappears.
This happens on both the Bluetooth and SPDIF connectivity but not Analogue, also happens with Music, Movies and TV shows.

Anyone know what the issue can be? If I can't resolve I'm taking it back to game for a warranty repair/replacement

 

[Rickster]

Eish sounds like a tough one, try posting on avforums.co.za

 

[rinners]

I'm not in any way an expert, but my gut is saying that sounds like a capacitor is going. I'd open and do a visual inspection (if the warranty is up), check if you see any bulged tops on the capacitors.

 

[Zondorf]

Eish sounds like a tough one, try posting on avforums.co.za

Will do thanks

I'm not in any way an expert, but my gut is saying that sounds like a capacitor is going. I'd open and do a visual inspection (if the warranty is up), check if you see any bulged tops on the capacitors.

Still under warranty so opening it up isn't an option, but I lost my PoP and having a hard time sending it back in

 

[rinners]

Still under warranty so opening it up isn't an option, but I lost my PoP and having a hard time sending it back in

That's nonsense, I bet they keep a list of serial numbers to check if something wasn't bought from them. They're just playing hard to get. Where did you buy it. Name and shame...

 

[Zondorf]

Game Cradlestone

 

[veez007]

Yup game after service is crap ,go speaker to store manager and dnt take excuses.