Hi all,
SHIPPING DURING LOCKDOWN UPDATE:
I was approved to ship under Level 4 but...
I'm not one to shine a turd, my customers know I always try my best to assist as much as I can but it's become increasingly evident that TCG is not as efficient as they used to be under these trying circumstances.
The factors that are causing this are as follows:
They are unendated with collections, as everyone is being forced to use a courier service.
There is no AIR Freight (48hrs) running at the moment, so all collections placed under AIR Freight are being serviced via ROAD Freight (72hrs).
The drivers are no longer returning to the depot between 12 and 2pm, where they would swap parcels that were collected in the morning for same day delivery in the afternoon; and also collect parcels that arrived after they left in the morning.
Drivers are collecting after 5pm and not making it back to the depot in time before the parcels are taken to the Airport or the trucks leave.
Please bear this in mind when shipping.
Please exercise caution when sending and receiving parcels.
Please stay safe and love to all, under these difficult times.
SHIPPING DURING LOCKDOWN UPDATE:
I was approved to ship under Level 4 but...
I'm not one to shine a turd, my customers know I always try my best to assist as much as I can but it's become increasingly evident that TCG is not as efficient as they used to be under these trying circumstances.
The factors that are causing this are as follows:
They are unendated with collections, as everyone is being forced to use a courier service.
There is no AIR Freight (48hrs) running at the moment, so all collections placed under AIR Freight are being serviced via ROAD Freight (72hrs).
The drivers are no longer returning to the depot between 12 and 2pm, where they would swap parcels that were collected in the morning for same day delivery in the afternoon; and also collect parcels that arrived after they left in the morning.
Drivers are collecting after 5pm and not making it back to the depot in time before the parcels are taken to the Airport or the trucks leave.
Please bear this in mind when shipping.
Please exercise caution when sending and receiving parcels.
Please stay safe and love to all, under these difficult times.
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