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Seller not taking responsibility

Thorian

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Deal Thread URL: [Sale] - X79 system The Blesser | Combo (multi-item) sales & full systems
Seller:
@BeArCrusAdE
Buyer: @Thorian
Description of Bad Deal: Courier risk is on me? But you pack like you are in grade 2 and then trying to be dishonest to claim back from @ichigo. (Also the seller did send me a VN saying that he package it very nicely and be 100% sure it does not get hurt at all)

I bought this system back in January and have not have time to test it yet as I got some financial troubles. So what happened was that the seller send this to me and after they picked it up he send a voice note to me saying that I should not be shocked when I get it because of the way it was packaged because he struggled and the P5's perspex cover did not fit due to the size. He also asked the driver to wrap the parcel. Also saying he did not send with a 1030 that we would have had a look for for me to test it (Said to be a pif) Also did not mention any other GPU that came with at all with the courier.

So my issues to here when I got the parcel it was horrifying. It was not wrapped and nothing of it was safe for any part of the system to be honest.
On the courier guys website it clearly states how to pack items for courier PACKAGING DO’S & DON’TS | The Courier Guy │ Worldwide Express

So when I received this parcel I send the photos to him to witch he said that that is not at all how he packed it but listening to the voice notes of how it was packed it seems correct to me but anyways. He contacted @ichigo complaining about this and claiming for a gtx1050 for some reason I don't know why that's nothing to do with me. Anyway that day I took everything home and stored it since then becuase I did not have a GPU to use the system.

Now that I sold a few personal stuff of min I have enough money to buy a GPU and actually use this I have noticed some other things that is not nice at all. The power supplies bracket is bent. I assume due to courier with the power supply in the bracket. I noticed a hit the case took I assume due to courier I would not know I just know that I don't like this at all. Now after work today I came home and wanted to install the CPU cooler to basically just need to chuck in a GPU and it would be a system. Then I don't see the backplate for the cooler like this (Antec KÜHLER H2O 920 CPU cooler Review - Installation) instead it is literally just the round things and the rest of the bracket is just gone/broken off.

So precisely one month I am still waiting for the cases perspex which wasn't send and also I have not yet used this at all so the seller and me agreed to a refund.
I want my refund before the courier picks this up I don't trust this after the GPU episode
 

BeArCrusAdE

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Good day @ScorpioMan86 and

@Thorian

And to all fellow carbies.

I did indeed pacage the parcell in the correct way in the first place the parcell did not go stright to polokwane as stated on the waybill but was sent to JHB on recieveing the parcel Thorian told me the parcel was open this was strange to me as i knew the items where secure on inspection ( Thorian told me he needed a gpu and I as a gift in secret included a 1050ti gpu) he told me that there was no gpu hence the gpu was missing and indeed stolen.

Now to get to the gpu you whould have to open the parcel hence the pacaging was not as i sent it.

Now after a month he sends me a pm no the case took a knock and the psu bracket is bent i offered sending him a case and he sent me a really rude reply on whatsapp ok so i left it there.Also i sent him the perspex cover as i could not find the time to deliver it myself.

Anyway to the cooler i asked him if the 4 small buttons where there when he recieved the parcel and he said yes and i told him thats how i recieved and moanted the cooler to great effekt he said its okay.

And now he has a issue a month later.

I also said i will refund him after i recieved my items and i dont think thats unfair.( please note i have to recieve damaged goods and i have taken a loss of the gpu aswell)

Its just strange after a month after he said everything is cool now he has problems with everything.
 

ichigo

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From my side, the parcel wasn't closed when the driver arrived, so the sender asked the driver to close it, the driver promised him that he would and he took the parcel to the depo and it was late already, so the parcel was stored as is.

The next day the parcel was not closed and was sent incorrectly to JHB then correctly to PTG.

This is a difficult one, as all parcels that you send are supposed to be closed properly, we live in SA and an open parcel is a temptation.

On the other hand, if the driver had promised to do what he said, there might have been no issues.

I am currently escalating the claim to the national kiosk manager as PTG is saying that the onus is on the sender to ensure that the parcel is securely packaged, yet in this case, the driver and kiosk manager were negligent.

As everyone knows, TCG does not cover any damages to used electronics.

I lodged a claim wrt to the 1050ti, that Cor says he put in the parcel but never arrived.
 

Thorian

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You did say you would look for an old gt1030 and then once I received the parcel like you packed it you said you are claiming for this and this from TCG and also a 1050ti which was never part of a deal.
 

Thorian

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My issue is the VN that you sent and said you will make sure nothing gets damaged you will make sure of that - When it did get damaged and you sold a CPU cooler with a broken back plate.
 

BeArCrusAdE

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Just strange when i asked you did you find the pins you said yes and i stated thats how i recieved it and it worked you yourself said thats 100% why now a month later do you change your story?

Why not a month ago claim a refund?

Why now after everything was fine for a month dude and you eaven said i should do your i-trader why now? Why buy it and be happy and then send me a message saying yah but now its suddenly a overpowered system?
 

ScorpioMan86

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@Thorian can you confirm that you informed the seller about the condition of the system as soon as it arrived and that you would not be able to test it until you get a gpu ?

I assume you inspected the system because of damaged / improper packaging , why not request a refund immediately ?

I am trying to understand the origin of this :

Why now after everything was fine for a month dude and you eaven said i should do your i-trader why now? Why buy it and be happy and then send me a message saying yah but now its suddenly a overpowered system?

@BeArCrusAdE why could you not seal the parcel properly ?
 

PandaAttack1

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At the risk of getting a ban, I just want to mention that it should never, in any circumstance, be the responsibility of a courier to package, close or secure your goods. It is 100% the responsibility of the seller and it is ridiculous to expect from a courier runner.
 

BeArCrusAdE

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@Thorian can you confirm that you informed the seller about the condition of the system as soon as it arrived and that you would not be able to test it until you get a gpu ?

I assume you inspected the system because of damaged / improper packaging , why not request a refund immediately ?

I am trying to understand the origin of this :

Why now after everything was fine for a month dude and you eaven said i should do your i-trader why now? Why buy it and be happy and then send me a message saying yah but now its suddenly a overpowered system?

@BeArCrusAdE why could you not seal the parcel properly ?
@ScorpioMan86 i was bussy pacageing the items when the driver phoned me much earlier that what he allways arrives at Vivo and told me he needs to get the parcel as The LTT Branch wants to close so i told him to wait he then kept sending me please call me messages and asking met to hurry up so i finished pacageing best of my capabilities and met him then i also asked him please just wrap it up to make sure its sealed and save he then neglected to do so. After he gave me his word he will do so.

Also ime going to add this its just strange after my pc failed and i started selling parts that @Thorian started threatning me and started sendi g me more problems with the case and such right after i started doing sales why now why ask for a refund now if he was unhappy since day one?
 

Thorian

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@Thorian can you confirm that you informed the seller about the condition of the system as soon as it arrived and that you would not be able to test it until you get a gpu ?

I assume you inspected the system because of damaged / improper packaging , why not request a refund immediately ?

I am trying to understand the origin of this :

Why now after everything was fine for a month dude and you eaven said i should do your i-trader why now? Why buy it and be happy and then send me a message saying yah but now its suddenly a overpowered system?

@BeArCrusAdE why could you not seal the parcel properly ?

I even asked him to run the warranty till end of Feb so that I can get a GPU to test it.

I have not have time to check everything yet as I am working away and when I came back I wanted to start building it up and this errors popes up straight away
 

BeArCrusAdE

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I even asked him to run the warranty till end of Feb so that I can get a GPU to test it.

I have not have time to check everything yet as I am working away and when I came back I wanted to start building it up and this errors popes up straight away
You knew about the braket as i told you the day you recieved it and i asked you are they there you said yes and i stated thats how you will need to secure the cooler why not then did you say ok i feel this is not shap please refund me.

Why wait a month.

I offered you another case i offered you a refund and you pushed that of the table frankly i feel this is a case of buyers remorse and now you want to get milk from a empty bottle.
 

BeArCrusAdE

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I bought this system back in January and have not have time to test it yet as I got some financial troubles. ( This is from your above )


Why buy the system?

And then ime sure when you saw i sold some of my things you thought now is the chance and this all escalated at that point.

And then you call me dishonnest i think you need to look at yourself before throwing arround such big words!
 

Thorian

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I bought this system back in January and have not have time to test it yet as I got some financial troubles. ( This is from your above )


Why buy the system?

And then ime sure when you saw i sold some of my things you thought now is the chance and this all escalated at that point.

And then you call me dishonnest i think you need to look at yourself before throwing arround such big words!
No this is because I rather bought something for my father do that hê can work.

[2/13, 6:54 PM] Cor: Dit kan jy doen eks nie bang vir dit nie ekt genoeg bewyse om te wys dit was courier neglagance maar nou moet ek sit met die skade maar dis fine asb stuur banking details ek betaal jou sodra ek my goed ontvang💪🏻
[2/13, 7:20 PM] Cor: Dude ek moet damaged goods trug vat wat 100% was toe dit gestuur was ek sal vir jou courier geld stuur maar nie 'n cent meer tot ek my items het nie. Jou geld sal jy kry by all means dit pla nie maar sodra ek my items kry

My issue is that I want my money before the courier picks it up other wise I will not see my money again.
 

BeArCrusAdE

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When Thorian got the parcel he sent me the pics i asked him did you get the gpu i sent he said no then i asked him about the cooler and 4 little screws used as the back plate he said yes and i told him thats how i got and used it he was happy.

Then also i asked him to check the case and tell me if anything was wrong he told me all is good. (now here he must have noticed a bent bracked and damage to the case ) he told me nothing this is a month ago.

I then tried to take the panel myself but ended up shipping it.

Just after my x399 board died and i sent you the whatsapp but never got a reply he then told me if i sell something i should buy the x79 he was verry vriendly all the time (here i saw he needed cash) And its just after i did not that everything escalated.

Then when i started delling things he told me hell open a bad deals thread and i was like what now after a month of happyness then he told me about the case and i said thats all good eaven if its after haveing the case for a month.But i felt bad and offered him a new case he rudely said no.

Then he had a issue with the cooler a month after he said its fine and all good.

So clearly it shows he needs money in my eyes you cant be happy then a month later want to drag my name thru the mud .
 

BeArCrusAdE

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I was not against a refund at all i offered it to him and told him ile do it as soon as i have the system as i need to see the extent of the damage and if everything is working 100% like when i shipped it to him.
 

BeArCrusAdE

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S
No this is because I rather bought something for my father do that hê can work.

[2/13, 6:54 PM] Cor: Dit kan jy doen eks nie bang vir dit nie ekt genoeg bewyse om te wys dit was courier neglagance maar nou moet ek sit met die skade maar dis fine asb stuur banking details ek betaal jou sodra ek my goed ontvang💪🏻
[2/13, 7:20 PM] Cor: Dude ek moet damaged goods trug vat wat 100% was toe dit gestuur was ek sal vir jou courier geld stuur maar nie 'n cent meer tot ek my items het nie. Jou geld sal jy kry by all means dit pla nie maar sodra ek my items kry

My issue is that I want my money before the courier picks it up other wise I will not see my money again.
I said my piece ile wait for a mods reply.
 
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PaladinLaw

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At risk of being banned it seems @Thorian was happy enough with the system to sell it

 

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