Samsung monitor permanently displays the menu

[Toxxyc]

So, I have another issue.

My father-in-law (or soon to be) had a PC. It has a monitor. Samsung 20" 1600x900. Nothing fancy, but decent enough for light home office use. BUT, I switched it on and it permanently displays the menu in the bottom right corner. It won't go away. Pressing the menu button just has it going away for a second and then it comes back again. And it stays there. If you keep the button pressed the menu stays away, but as soon as you release it, it comes back.

The rest of the monitor works 100% and as well as you can imagine.

Any ideas or things I can try? Does it have some kind of hard reset I can try (such as removing an on-board battery or something)?

 

[Cranky]

Those old Samsung flatrons had an option to factory reset under the options part of the monitor. Normally under the horizontal and vertical moving its not always clear that there are more options under the sliders.


The other thing springs to mind that it could be the menu button itself being stuck? have you tried maybe probing around with a paperclip or pin to see if it isnt stuck as in some one pressed the button too hard?

 

[Toxxyc]

Those old Samsung flatrons had an option to factory reset under the options part of the monitor. Normally under the horizontal and vertical moving its not always clear that there are more options under the sliders.


The other thing springs to mind that it could be the menu button itself being stuck? have you tried maybe probing around with a paperclip or pin to see if it isnt stuck as in some one pressed the button too hard?

I checked for a "reset" option, but it's not there. The button is physically fine, but it looks like the machine thinks that it is pressed at all times. I'm thinking it's a software issue, not hardware, as the screen was placed and used two or three times a week before this issue popped up.

 

[Sola Scriptura]

I might be that even tho the button feels fine its still causing the problem, those micro switches may get dirt in them or some corrosion causing them to short out now and then. Id open the monitor up and spray some contact cleaner on the switches.