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Router compatibility with fibre modems

Josh33052

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Evening carb mense.

I have setup with Nokia fibre modem with a router attached in port 1. This router is a Telkom issued one and the performance is terrible to be honest. I have a few other routers which were used with my old adsl network. If I plugged them in the next ports (2 & 3) of the modem will they work? Or do I need newer fibre routers?

When I last tried the router said no internet thus the hesitation. I thought the router may be locked or something similar. Would there be any harm in resetting the modem and router? I don't want to have to call Telkom for help like ever.
Heres the setup


Thanks please let me know below if you've had experience with this
 
is that bottom device your actual fibre PON device?

if so, are you just using the Telkom thing for wifi?
 
That Nokia router looks like G-240G-C?

If that is the case, Fibre line is coming in to nokia G-240G-C (ONT) and it converts the Fibre Optic to digital network signal (RJ45). At this specific moment, you will not have any internet, because ONT did not initiate any PPPoe login protocol with Telkom server to get internet. So no internet from that LAN port is normal.

The LAN port of Nokia is connected to your D-Link Telkom router WAN port.
In D-Link configuration page, there must be a PPPoe connection setting setup that is used to login to Telkom server (easy way to think, this login details give you internet access).

Now the question is, did Telkom setup the router for you from scratch?
Do you know the PPPoe login details?

If do, you can just get any other router that has WAN port, and add the PPPoe login details and done, you should have internet with your new router.
Router with WAN port is important. ADSL router normally has DSL port not WAN (some has both, but well).

If you do not have the PPPoe login details, then you have no choice but to contact Telkom for help.
 
Just get a decent access point for Wi-Fi and a switch for wired devices if you need more ports
 
This router is a Telkom issued one and the performance is terrible to be honest.
If coverage from the router is fine, try using a different dns server.

I changed my dns to 8.8.8.8 and it works much better
 
That Nokia router looks like G-240G-C?

If that is the case, Fibre line is coming in to nokia G-240G-C (ONT) and it converts the Fibre Optic to digital network signal (RJ45). At this specific moment, you will not have any internet, because ONT did not initiate any PPPoe login protocol with Telkom server to get internet. So no internet from that LAN port is normal.

The LAN port of Nokia is connected to your D-Link Telkom router WAN port.
In D-Link configuration page, there must be a PPPoe connection setting setup that is used to login to Telkom server (easy way to think, this login details give you internet access).

Now the question is, did Telkom setup the router for you from scratch?
Do you know the PPPoe login details?

If do, you can just get any other router that has WAN port, and add the PPPoe login details and done, you should have internet with your new router.
Router with WAN port is important. ADSL router normally has DSL port not WAN (some has both, but well).

If you do not have the PPPoe login details, then you have no choice but to contact Telkom for help.

I am probably missing something, but that seems like a stupid design then

why wouldn't that bottom device not already be providing internet? why would it then have LAN ports and a connection point for the fibre to connect to

must you then still connect another modem/router to it just to do the 'dialing'?
 
I am probably missing something, but that seems like a stupid design then

why wouldn't that bottom device not already be providing internet? why would it then have LAN ports and a connection point for the fibre to connect to

must you then still connect another modem/router to it just to do the 'dialing'?
Well, if you have fibre router with direct SFP port as uplink (WAN) then sure, you do not need to follow this design. Just put fibre patch cable to your router and done.

But for this case, it is just normal D-link router.
So easy way to think is, that Nokia device is just an ONT, it just converts the Optic signal to Digital signal.
In theory you do have access to the world, but you are not logged in to Telkom's internet service (or any other ISPs like Cool ideas or mweb), thus no internet.
Router has Network settings that you put your PPPoe login details, which now finally logs on to ISP's internet service to get connected to the 'internet'.
 
What exactly about the performance is terrible?

Wifi or wired connectivity or both?
Slow connection speed?
packet loss?
 
What exactly about the performance is terrible?

Wifi or wired connectivity or both?
Slow connection speed?
packet loss?
It has packet loss if I'm not with 2m or so of the router and when 4 or more devices are connected via wifi one of them gets cut off randomly and refuses to work. I've tried vpns and 1.1.1.1 but the cutoff still occurs

The place has no wiring so I can't connect with cable to my computer unless I'm happy to chill in the broom cupboard.

It's a 200meg line and that's what I get basically 198 mostly, so the speed is fine but my devices dropping out is a real pain and having to sit close by just inconvenient.
 
Last edited:
That Nokia router looks like G-240G-C?

If that is the case, Fibre line is coming in to nokia G-240G-C (ONT) and it converts the Fibre Optic to digital network signal (RJ45). At this specific moment, you will not have any internet, because ONT did not initiate any PPPoe login protocol with Telkom server to get internet. So no internet from that LAN port is normal.

The LAN port of Nokia is connected to your D-Link Telkom router WAN port.
In D-Link configuration page, there must be a PPPoe connection setting setup that is used to login to Telkom server (easy way to think, this login details give you internet access).

Now the question is, did Telkom setup the router for you from scratch?
Do you know the PPPoe login details?

If do, you can just get any other router that has WAN port, and add the PPPoe login details and done, you should have internet with your new router.
Router with WAN port is important. ADSL router normally has DSL port not WAN (some has both, but well).

If you do not have the PPPoe login details, then you have no choice but to contact Telkom for help.
Okay I understand now. The fibre is part of the lease so I don't have to logins unfortunately. I've tried default admin and admin login but that is incorrect. I believe telkom set it up from scratch because the landlord is pretty non tech savvy. Is there any other way I can maybe add a router?
 
It has packet loss if I'm not with 2m or so of the router and when 4 or more devices are connected via wifi one of them gets cut off randomly and refuses to work. I've tried vpns and 1.1.1.1 but the cutoff still occurs
I know you want wifi, but have you tried with physical LAN cable? do you get any packet loss?

Okay I understand now. The fibre is part of the lease so I don't have to logins unfortunately. I've tried default admin and admin login but that is incorrect. I believe telkom set it up from scratch because the landlord is pretty non tech savvy. Is there any other way I can maybe add a router?
Check above for me. And if physical connection does not generate any packet loss, then router itself should be good, just wifi capability is just just bad.

If physical connection works perfect, there is one thing you can try. Use the ADSL router as AP (I think you mentioned you have one?)
So basically make sure adsl router has different wifi name, and connect d-link to this adsl router.

OR if that does not work, then as suggested just get AP device(Like this one, just an example)
Just get a decent access point for Wi-Fi and a switch for wired devices if you need more ports

If physical connection still gives you packet loss, I really think you have to contact the landlord to chase telkom to fix it.
 
I know you want wifi, but have you tried with physical LAN cable? do you get any packet loss?


Check above for me. And if physical connection does not generate any packet loss, then router itself should be good, just wifi capability is just just bad.

If physical connection works perfect, there is one thing you can try. Use the ADSL router as AP (I think you mentioned you have one?)
So basically make sure adsl router has different wifi name, and connect d-link to this adsl router.

OR if that does not work, then as suggested just get AP device(Like this one, just an example)


If physical connection still gives you packet loss, I really think you have to contact the landlord to chase telkom to fix it.
Thanks I will try AP mode tonight and test the packet loss as soon as possible, I don't have anything to test it besides my pc but it's a big move since I've routed all the cables
 
Both my routers only offer something called ″bridging″ it works but it runs at a fraction of the speed. Also the disconnects occur on the second network at the same time as the main. They also redirect to the same administration panel when connected together. So I can't configure the Bridge one while it's connected to the original router.

I would like to know if the modem holds the ISP login or not. If it doesn't I can just reset the router which is connected to it (Telkom one) and reconfigure the channel and DNS settings etc.
 

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