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- Apr 11, 2019
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Deal Thread URL: https://carbonite.co.za/index.php?threads/amd-r9390x-gigabyte-g1-gaming-8gig.398562/#post-2625945
Seller: @Gh0st
Buyer: @Natez
Description of Bad Deal: Card overheats and the seller doesn't want to be accountable
Good day Carbies
hope everyone is awesome as always, have a small issue, I bought the R9390x from Ghost, he assured me that the card is in Perfect Condition (apart from some heat damage on the top), I decided to buy the card from the seller, after receiving the card, we noticed that it was running quite hot, but knowing these cards to be a hotter than usual we overlooked it, my friend then started to game a little on the card , but after 15 minutes the PC shut down, he tried his other PC and had the same problem, I told him to bring me the card, I redid the thermals using Gelid 1.5mm pads and Gelid GC-Extreme thermal paste, but when I tested the card again on Haven I noticed that the heat was still abnormally high.
I decided to contact the seller and inform him of the situation assuming he would assist, even asked him if he knows of a gaming Bios I could use so that this card could keep cooler, was also going to try and buy the original thermals for it and fans, in all honesty I had no intention of asking for a refund, but the seller became very defensive and unfriendly, said that the card isn't meant for Gaming, but for rendering, mining or light gaming, this was a surprise to me as I have bought several R9 390s before and never had this issue, he also stated that he never had heating issues(says temps were 60 - 80), I then asked him, if there weren't heating issues, how did the top melt? of which no answer was given.
He then said I can not blame him if I don't use the card properly, which was a bit confusing, nevertheless he then said that the R9 390x is not a powerful card and should not be used as an RX580, however I used these cards before and I feel they almost as strong, if not better in some instances
He then said that he will unfortunately have to give me a bad rating due to this (bad rating threat) , that's when I became more confused because firstly that was a closed thread which he offered, I paid for shipping and the card, the card was advertised falsely, I used my own cash to strap on proper thermals, but didn't argue and accepted his suggestion that we post this on a bad deals thread, and apparently I am only doing this because I need money for the festive (he should see my adverts on Carb *shaking my head*)
I am willing to send/post the whats app chat here if need be and if its allowed
I previously had a problem with another buyer who sold me a PSU claiming it to have all modules, but on arrival only half the modules arrived, we opened a bad deals thread and everyone said I should get a refund, how ever I took the knock and still gave the buyer a good rating
Seller: @Gh0st
Buyer: @Natez
Description of Bad Deal: Card overheats and the seller doesn't want to be accountable
Good day Carbies
hope everyone is awesome as always, have a small issue, I bought the R9390x from Ghost, he assured me that the card is in Perfect Condition (apart from some heat damage on the top), I decided to buy the card from the seller, after receiving the card, we noticed that it was running quite hot, but knowing these cards to be a hotter than usual we overlooked it, my friend then started to game a little on the card , but after 15 minutes the PC shut down, he tried his other PC and had the same problem, I told him to bring me the card, I redid the thermals using Gelid 1.5mm pads and Gelid GC-Extreme thermal paste, but when I tested the card again on Haven I noticed that the heat was still abnormally high.
I decided to contact the seller and inform him of the situation assuming he would assist, even asked him if he knows of a gaming Bios I could use so that this card could keep cooler, was also going to try and buy the original thermals for it and fans, in all honesty I had no intention of asking for a refund, but the seller became very defensive and unfriendly, said that the card isn't meant for Gaming, but for rendering, mining or light gaming, this was a surprise to me as I have bought several R9 390s before and never had this issue, he also stated that he never had heating issues(says temps were 60 - 80), I then asked him, if there weren't heating issues, how did the top melt? of which no answer was given.
He then said I can not blame him if I don't use the card properly, which was a bit confusing, nevertheless he then said that the R9 390x is not a powerful card and should not be used as an RX580, however I used these cards before and I feel they almost as strong, if not better in some instances
He then said that he will unfortunately have to give me a bad rating due to this (bad rating threat) , that's when I became more confused because firstly that was a closed thread which he offered, I paid for shipping and the card, the card was advertised falsely, I used my own cash to strap on proper thermals, but didn't argue and accepted his suggestion that we post this on a bad deals thread, and apparently I am only doing this because I need money for the festive (he should see my adverts on Carb *shaking my head*)
I am willing to send/post the whats app chat here if need be and if its allowed
I previously had a problem with another buyer who sold me a PSU claiming it to have all modules, but on arrival only half the modules arrived, we opened a bad deals thread and everyone said I should get a refund, how ever I took the knock and still gave the buyer a good rating