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HNO3ZA

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Hi everyone,

Im trying to help a friend remotely (never easy doing this remotely) trying to sort out his PC. His PC keeps booting straight into BIOS. We even tried booting without a keyboard, it goes straight to BIOS.

We have removed the CMOS battery, reset his BIOS settings etc. Plugged his HDD in another SATA port, no changes.

Has anyone got some advice in this regard to help him out pls?

PC SECS:

Asus H370-f
i5 9600K
1070
4x4gig Kingston ram @ 3200MHz
250GB SSD Adata

Any input would be greatly appreciated. If any additional info is required, please ask and I will supply accordingly.

Thanks again to all!
 
If I'm not mistaken, the bios needs an update to fully support that cpu.
Ask him to check his bios version.

Any kind of error message? or does it just go straight to the bios?
 
If I'm not mistaken, the bios needs an update to fully support that cpu.
Ask him to check his bios version.

Any kind of error message? or does it just go straight to the bios?
I will ask him.

No error, just straight to bios, he just informed me that the bios is not detecting any bootable devices, yet it pics up his SSD drive....
 
Did this just start to happen randomly?

Was the pc used like this and there were no issues?

Or is it a new build?
 
Did this just start to happen randomly?

Was the pc used like this and there were no issues?

Or is it a new build?
PC has been running fine for some time. No issues, just all of a sudden straight to BIOS booting.
 
I will ask him.

No error, just straight to bios, he just informed me that the bios is not detecting any bootable devices, yet it pics up his SSD drive....

Has only got the one drive in the machine or multiple drives?

I've encountered this problem before.
It happens when people install Windows on an SSD while another drive/SSD is plugged in. Windows then makes a small partition on the other drive. So essentially both drives are needed to boot into windows. This can cause issues when selecting your boot drive from the bios.
 
Ok, update:

"Ek het die pc aangesit, cpu error on startup, opened pc, plugged out cpu cooler, plugged it in again, switched on pc, didn't post, took ram out, reseat ram, switched on, didn't post, took out ram cpu cooler, took out cpu, reseated cpu, put new thermal paste, reseated cpu cooler, reseated ram, switched on, posted, went to error screen about RAID, gets kicked back into bios after every restart"

 
Jis as daar 0 aan die PC gedoen was het ek geen idee hoekom dit sou gebeur nie. So 0 Hardware changes?
 
ask him to enable legacy mode to see if the os drive doesnt pickup after that, if it was reset it most likely went back to uefi
Busy testing this now. The original error he got was related to a CPU fan error of some kind.
 
Just saw this Bios Loop
Maybe try the suggestions in the comments

And yeah I see some dumb comments but there may be a hit in there, worth a try
 
ask him to enable legacy mode to see if the os drive doesnt pickup after that, if it was reset it most likely went back to uefi
Issue has been resolved, and this actually cleared it all up. TY all for your input gents!!!!!
 

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