PC Troubles

[MoGuru]

Hi all,

I started experiencing a problem with my PC. I was playing a game and it just switched off. I restarted it a number of times and it switches off a about 5 min or so after. I've checked my plugs, blew out the dust removed some of my ram sticks but nothing has worked so far.
My PC spec:
Aorus X470 Gaming 5
Ryzen 7 2700x CPU
XPG 32GB Spectrix D60G
Asus RX580 Top OC GPU
512GB SSD
Gamdias 360mm Liquid Cooler

How can I fix it?

 

[Vertrix]

Unstable PSU?

 

[MoGuru]

Unstable PSU?

I use a Antec HCG1000 1000W Gamer PSU

 

[Alecvv]

Does it crash while idle in the bios?

 

[Alecvv]

What bios version are you running?

 

[MoGuru]

Does it crash while idle in the bios?

No it doesn't crash while in the bios, my bios version is F31.

 

[Alecvv]

you could Try get the PC to crash while running HWiNFO64 (Link : Free Download HWiNFO Sofware | Installer & Portable for Windows, DOS ) and then post the results here. A fresh windows install never hurts, maybe try that.

 

[Fruitee]

Check Temps could be cooking itself then shutting off due to extreme heat. Be very careful tho if it is heat you'll want to act quickly.

Check for any loose connections

My last idea is Get another PSU in and if it does the same then start unpacking everything one by one till it stops take the GPU out first put a smaller less power demanding one in and check


Last tip is get a surge protector and make sure it's on a proper grounded socket, loadshedding power failures and lightning all mess up a PC quickly

 

[pseudomeaningful]

Check the event log. I have been getting kernel power event ID 41, task category 63 several times a day.I actually sent my CPU in for RMA thinking that was the reason but now it need to return my superflower 650W, There are a couple tricks to keep it from crashing during idle like running a program to keep the computer active , but that's not extremely effective.
I've got a properly grounded cable with a surge protector plug to my pure sine wave UPS, so that's not the issue. So far I've tried 3 CPU's, every single power setting, bios settings, ryzen master and the issue still persists. This persisted after a fresh windows install as well. I'm going to put my old computers psu unit in and see what that yields. I recently got some basic PSU testers that list the voltages of all the connectors so i will test it once i switch it out.

I Actually ended up losing two instances of windows because it would just crash and eventually, I assume corrupted certain registry files and wouldn't accept my password. When i swapped CPU's to an athlon 3000G the one I hadn't deleted started working.

Complete cluster fuck but I've got it functional for the moment.

Edit: I'm running the latest bios and temps are all normal in HWinfo

 

[MoGuru]

Thanks a lot for all your advices, seems the problem was my Liquid Cooler. I just put on an Air Cooler and it's holding up, even played a game without any issues.

 

[pseudomeaningful]

Well to hijack the thread, I swapped out the PSU and tested the antec gold 500w before and it was fine. Then I Plugged the superflower pcie cable into the test slot and boom, fried the whole testing board. Definitely sending it in for RMA.

 

[dotnerd]

Did you put cooling paste on the pins or on the heat spreader?


Sorry, not adding any value to anything today.