Curtish85
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- Joined
- Sep 4, 2016
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- 24
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- 38
Hi everyone,
Maybe someone can help me with this,
The background:
Had Telkom ADSL 20mb Uncapped with my Asus AC52U running everything wireless in the house. We had a 10mb originally, but noticed that we affected each other when playing games, streaming etc. so we changed to the 20mb line. For 3 years we had the odd issues with Telkom here and there, but we could all use the internet with no issues at all. Online gaming ping running stable and no packet loss. We were waiting for the fibre to be installed so we could switch over.
The headache started:
Metrofibre finally installed the network and we signed up with Axxess. They supplied us with a new router, which is the Tenda AC10, but from day 1, it was horrible. Packet loss went up to 70% and ping spikes up to 500ms when someone else uses the internet in the house. After playing around for a while, I disabled the WIFI on the tenda, and connected it to my ASUS to use as the access point. The packet loss reduced to small spikes, but as soon as we stream or just play a youtube video, the ping spikes. I eventually took the Tenda off completely and started running with the ASUS only, and it is still the same. We cant play online games on the Fibre at all due to the unstable ping, and the only way you can play is if everyone else disconnects from the internet.
A speed test shows we have the full 50mb, but at night, even streaming is difficult (constant buffering).
I can't see that this has anything to do with my router, or the fact that we connect wirelessly. We have used this router, with the exact same devices connected and the only change is the ISP and line. The new Tenda router is even worse than the ASUS rotuer.
If anyone can guide me what they make of this situation, ill appreciate it!
Maybe someone can help me with this,
The background:
Had Telkom ADSL 20mb Uncapped with my Asus AC52U running everything wireless in the house. We had a 10mb originally, but noticed that we affected each other when playing games, streaming etc. so we changed to the 20mb line. For 3 years we had the odd issues with Telkom here and there, but we could all use the internet with no issues at all. Online gaming ping running stable and no packet loss. We were waiting for the fibre to be installed so we could switch over.
The headache started:
Metrofibre finally installed the network and we signed up with Axxess. They supplied us with a new router, which is the Tenda AC10, but from day 1, it was horrible. Packet loss went up to 70% and ping spikes up to 500ms when someone else uses the internet in the house. After playing around for a while, I disabled the WIFI on the tenda, and connected it to my ASUS to use as the access point. The packet loss reduced to small spikes, but as soon as we stream or just play a youtube video, the ping spikes. I eventually took the Tenda off completely and started running with the ASUS only, and it is still the same. We cant play online games on the Fibre at all due to the unstable ping, and the only way you can play is if everyone else disconnects from the internet.
A speed test shows we have the full 50mb, but at night, even streaming is difficult (constant buffering).
I can't see that this has anything to do with my router, or the fact that we connect wirelessly. We have used this router, with the exact same devices connected and the only change is the ISP and line. The new Tenda router is even worse than the ASUS rotuer.
If anyone can guide me what they make of this situation, ill appreciate it!