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Openserve Horrible FUP speeds

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h0mer

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its true, at VOX i saw a user with an average of 25TB a month usage, which was pretty impressive
Holy hell dude...25TB...must be porn...

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h0mer

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Holy hell dude...25TB...must be porn...

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he said it was him moving stuff to the cloud ;)
 

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Shoulda gone with Coolideas - No FUP, No major drama. You get what you pay for ^^

R1500pm, no FUP , No limit averaging about 2.5 - 3.5TB per month

You do realise openserve is in his area? Fastest is 200/100 at the moment.
IPC pricing from Openserve makes it very difficult for ISP's to offer competitive prices on Openserve, hence there will be FUPs. Just to give you an example, traffic to London is cheaper than openerves IPC Costs.

That being said, openserve by far has the the best network as they dont oversell OLTs. They also running gpon, so technically 1000/1000 would be possible. 400/200 will be active soon though.
 

CRE4MPIE

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You do realise openserve is in his area? Fastest is 200/100 at the moment.
IPC pricing from Openserve makes it very difficult for ISP's to offer competitive prices on Openserve, hence there will be FUPs. Just to give you an example, traffic to London is cheaper than openerves IPC Costs.

That being said, openserve by far has the the best network as they dont oversell OLTs. They also running gpon, so technically 1000/1000 would be possible. 400/200 will be active soon though.
true true - i've just seen some really high prices on openserve :/
 

Deago999

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true true - i've just seen some really high prices on openserve :/
Ive found that the openserve is kind of that middle ground - and to be honest they have cornered it rather nicely.
When they are the only supplier - they are not the most expensive, but R100 more expensive.

But to be fair the openserve have recently lowered their prices - so I was paying for a 40Mbps line, and its been upgraded to the 100Mbps line at the same price (and is now the new standard price) - so they are getting better.
 

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Just found this on Mweb's website:







So its good that they publish what you aree in for... seems like other ISP's its a bit of a thumb suck.
 

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Got my Frogfoot line active today. I must say I am impressed by the fast service from both WebAfrica and Frogfoot. Ordered the switch-over from WebAfrica on Monday, was told I would't pay a cent extra and will only be charged Pro-Rata for both of the accounts which was good news. Hopefully no more FUP worries with 1Mbps throttling speeds.
 

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Got my Frogfoot line active today. I must say I am impressed by the fast service from both WebAfrica and Frogfoot. Ordered the switch-over from WebAfrica on Monday, was told I would't pay a cent extra and will only be charged Pro-Rata for both of the accounts which was good news. Hopefully no more FUP worries with 1Mbps throttling speeds.
OLTs are oversold on frogfoots (vox) network. Just wait until all your surrounding neighbour's want a 200/200 line :D. Until then, enjoy.

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Just found this on Mweb's website:







So its good that they publish what you aree in for... seems like other ISP's its a bit of a thumb suck.
Here is vox FUP for fibre.


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nagapie

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Yeah - Openserve is the only Fibre supplier that I can see that has a FUP - so its not implemented by the ISP but rather by Openserve themselves.

I am on a 100Mbps line - (non premium line) and I have a 350GB FUP (its so stupid) like ..... a AAA title game is like 100GB these days, so whats nearly 33% of my cap on 1 download.... and If I had to be limited to 1Mbps - I would be very upset.
Did openserve force you to buy a capped account?

I dont understand how people pay for capped accounts. Rather go for a lower speed like 20mbps and have fully uncapped net but each to their own i guess.

I've downloaded 1.8tb on a 20mbps - 30 mbps line in one month @mornelourens17 @Deago999
 

h0mer

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Webafrica actually clearly states that they have an fup only on openserve infrastructure but no fup on any of the other....so openserve seems to be the problem as initially stated.
From their site:
"Does FUP affect me?

If you are an Openserve customer on either an Uncapped or Uncapped Premium package, then the FUP thresholds will apply to you. If you are on an Uncapped Pro package then the FUP will not affect you. If we supply you through any of our other Fibre infrastructure providers then you are automatically in the Uncapped Pro category and will not be affected by a FUP threshold."


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Deago999

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Did openserve force you to buy a capped account?

I dont understand how people pay for capped accounts. Rather go for a lower speed like 20mbps and have fully uncapped net but each to their own i guess.

I've downloaded 1.8tb on a 20mbps - 30 mbps line in one month @mornelourens17 @Deago999
My account isnt a capped a account - so its uncapped but Openserve FORCES a FUP on their lines - you dont have a choice but abide by their FUP - the only solution to it is to change the back bone supplier you use - if I had a choice I wouldnt abide by their crappy rule.

So there are 3 Tiers for Openserve:

Home Uncapped
Premium Uncapped
Priority Uncapped

Now if you use my line - (100 / 50) these are the thresholds for each one:

Home Uncapped: 350GB (R1117.00 )
Premium Uncapped: 550GB (R1617.00)
Priority Uncapped: None (R2017.00 )

Now lets say I go OK cool - lets drop down line speed in favor of more cap:

(40/20)
Home Uncapped: 250GB (R917.00 )
Premium Uncapped: 450GB (R1471.00)
Priority Uncapped: Unlimited (R1617.00)


So that is still damn expensive - so lets say I do a big compromise and I go cool lets go 1 more package down:

(20/10)
Home Uncapped: 200GB (R797.00)
Premium Uncapped: 350GB (R1217.00)
Priority Uncapped: Unlimited (R1417.00)



There is no sweet spot to win anywhere - Other vendors like Cool Ideas, Supersonic etc - they ONLY offer Priority uncapped packages - but they are just an astronomical amount of money - regardless of linespeed.

So remember its not a hard cap - but a soft cap.
 
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nagapie

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My account isnt a capped a account - so its uncapped but Openserve FORCES a FUP on their lines - you dont have a choice but abide by their FUP - the only solution to it is to change the back bone supplier you use - if I had a choice I wouldnt abide by their crappy rule.
Uncapped = uncapped not this softcap bs. I wonder if one could report these places for saying uncapped but then saying 200 gigs at x speed then the rest is like at 1mb. I'd classify this as softcap shapped line but fortunately for me i haven't had any issues due to fup with rain

So remember its not a hard cap - but a soft cap.
IMO soft cap pretty much = capped because you gettting speeds where you cant even open webpages. The thing is its well known that telkom has fup so i dont get why peeps complain when its clearly stated. Either use an alternative provider or grit your teeth and have fun when your speeds drop. When i was on adsl we had soft cap it wasn't leka so i think it was like 3 months down the line changed to uncapped.
 

Deago999

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Uncapped = uncapped not this softcap bs. I wonder if one could report these places for saying uncapped but then saying 200 gigs at x speed then the rest is like at 1mb. But fortunately for me I'm with rain and i dont have fup issues.


IMO soft cap pretty much = capped because you gettting speeds where you cant even open webpages. The thing is its well known that telkom has fup so i dont get why peeps complain when its clearly stated. Either use an alternative provider or grit your teeth and have fun when your speeds drop. When i was on adsl we had soft cap it wasn't leka so i think it was like 3 months down the line changed to uncapped.

I agree with you 100% - unfortunately we dont really have any other choice but to grit our teeth and bear it - if they are the only vendor in your area - what can you do exactly?
I think if more people complained to openserve directly about their shitty business practice maybe just MAYBE they would at the very least increase the cap to something that cant be reached in 3 days. (EDIT: a 100Mbps line = 12.5MB/s = 350GB can be downloaded in 8 hours at full throttle)

And the people complaining about fibre contention rates - open to correction on the exact value - but 1 strand of fibre optics has enough throughput for something like 2TB/s - the limitation is the ports, switches and exchanges that get overloaded

There is no need to have caps on fibre lines - at all - its just the bullshit legacy ADSL business practices being implemented on the consumer because thats all we knew for such a long time.
 
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nagapie

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I agree with you 100% - unfortunately we dont really have any other choice but to grit our teeth and bear it - if they are the only vendor in your area - what can you do exactly?
Yeah i understand. Its expensive but you could move xD

I think if more people complained to openserve directly about their shitty business practice maybe just MAYBE they would at the very least increase the cap to something that cant be reached in 3 days.
Ive seen a few threads with peeps complaining about closing accounts. Sadly coms on their side tends to be very bad. We have been fortunate and have had many issues with telkom. More recently our telephone line has been up and down but since i moved to rain it doesn't affect me.


And the people complaining about fibre contention rates - open to correction on the exact value - but 1 strand of fibre optics has enough throughput for something like 2TB/s - the limitation is the ports, switches and exchanges that get overloaded

There is no need to have caps on fibre lines - at all - its just the bullshit legacy ADSL business practices being implemented on the consumer because thats all we knew for such a long time.
I dont have much knowledge maybe someone could pipe in but telkom maybe pays x for x amount of data lets say to seacom or whoever they use to exit the country. The thing is the more people that join telkom on these soft capped accounts means they making more money so there is no incentive for them to change.
 

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Yeah i understand. Its expensive but you could move xD
Thing is we are moving - to another Openserve exclusive zone!!! (FML!!!)

So Openserve when they bid for the installation of fibre got exclusive rights to the areas for an agreed amount of time - hence why they are the only vendor in some areas - Frogfoot has identified my new area as installation pending but no ETA - so I assume they are waiting for Openserves exlcusive rights to lapse and they will install - but that is so shit - and Openserve know exactly what they doing... so a barrage of complaints to openserve directly about their shitty archaic FUP might yield results.
 

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Thing is we are moving - to another Openserve exclusive zone!!! (FML!!!)

So Openserve when they bid for the installation of fibre got exclusive rights to the areas for an agreed amount of time - hence why they are the only vendor in some areas - Frogfoot has identified my new area as installation pending but no ETA - so I assume they are waiting for Openserves exlcusive rights to lapse and they will install - but that is so shit - and Openserve know exactly what they doing... so a barrage of complaints to openserve directly about their shitty archaic FUP might yield results.
Ah interesting never knew that. Openserve = telkom complaints dont get through to them xD
 

h0mer

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Thing is we are moving - to another Openserve exclusive zone!!! (FML!!!)

So Openserve when they bid for the installation of fibre got exclusive rights to the areas for an agreed amount of time - hence why they are the only vendor in some areas - Frogfoot has identified my new area as installation pending but no ETA - so I assume they are waiting for Openserves exlcusive rights to lapse and they will install - but that is so shit - and Openserve know exactly what they doing... so a barrage of complaints to openserve directly about their shitty archaic FUP might yield results.
Moving to a new neighborhood....
Good schools - check
shopping - check
security - check
fibre supplier openserve - FTS...keep looking
 

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Quick post

I just want some second opinions to make myself feel better about this, but does anyone else think it's horrible for Openserve (via WebAfrica) to throttle a 200Mbps Uncapped Premium line down to 1Mbps.

I mean, sure, it's fine to throttle us, we broke the rules and used 29GB more than what we should, but come on, 1Mbps?! Atleast give me the bandwidth to still open a webpage without having to wait minutes for it to load.

What do you guys think?
Just some info, Openserve doesn't throttle. Openserve is the wholesale access medium from WebAfrica to your premises. WebAfrica is the ISP and in a position to apply additional restrictions on your Internet speed.
 
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