I have tried everything...Help

[TITAN_X]

Hi everyone hope you all are doing well and everything I'm not doing so good and that's all because of my PC.

My problems started after I started to experience random shutdowns so my first action was to reset the bios, great it worked no more random shutdowns now I just need to setup up everything again in my bios and restart and nothing.

PC shutdown after attempted restart did that a couple of times figured it must be my new settings because obviously the old ones were causing a different problem so reset the bios again. So I figured I'd just leave everything stock for now and figure something out later. Signed in to windows check Ryzen master to see if everything is running as is should and CPU is running awfully hot, check bios same temperatures launch a game to see what would happen, crashes every time.

Try to open task manager to see CPU utilization and task manager also crashes. Reseat CPU maybe something isn't quite right new thermal paste and everything checks socket,nothing wrong ,check pins on CPU, nothing broken or bent but problems still persists. Figured it's a windows problem so I do a clean install of windows, everything is as it should be except CPU is still too hot on what it should be on idle check task manager,it's working again, utilization is at 35-40% and ram is in the high 20s. So I check the processes running and I see 2 each running at around 11% don't recognize them though but once again

I figured at least install my driver's and I will figure it out somehow and no. Neither display driver nor chipset driver wants to install it just extracts but doesn't actually install the drivers and when I try to do it manually nothing happened and so now I'm here I've pretty much given up at this point. I'm running a 2400g on a x370 mobo. Checked to see if it's ram, it's not, can't be PSU it's hardly been used so it must either be the mobo,CPU or something software related and I have no idea what it is so I need help...please.

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[Rowen82]

possibly a faulty cpu, take is back to where you bought it for testing if you can get your hands on a spare CPU .get them to test the board at the same time.

 

[TITAN_X]

possibly a faulty cpu, take is back to where you bought it for testing if you can get your hands on a spare CPU .get them to test the board at the same time.

Was thinking the same thing but first I wanted to get some feedback, to see if anyone has had a similar situation to mine and could possibly help.

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[TheGoat]

The urge to say "Have you tried turning it off and on again"

A friend of mine had a similar experience, the problem turned out to be the heatsink not being properly mounted. But seems like you already checked that so It possibly is a hardware issue. Have you tried installing older drivers?

 

[TITAN_X]

The urge to say "Have you tried turning it off and on again"

A friend of mine had a similar experience, the problem turned out to be the heatsink not being properly mounted. But seems like you already checked that so It possibly is a hardware issue. Have you tried installing older drivers?

That's actually pretty funny and I actually have[emoji16] haven't tried that one yet will give it a go some time tomorrow.

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[TITAN_X]

Tried older drivers still not working Ryzen master can still be installed, CPU usage shoots up to high 50s when I open up task manager settles in the low 30s

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[R3aL1Ty]

What temps are awefully hot?

Also are you using the standard cooler?

 

[TITAN_X]

CPU temps are hot using a wraith prism

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[Sola Scriptura]

What is your idle and load temps.
What brand and model PSU do you have.
What is your GPU make and model?

Do you have any dump entries, or anything in event viewer?

 

[TITAN_X]

What is your idle and load temps.
What brand and model PSU do you have.
What is your GPU make and model?

Do you have any dump entries, or anything in event viewer?

Haven't checked event viewer yet will check tonight to see if there is anything that is out of place , idle sits between high 30s to low 40s sometimes jumps to the 50s literally on idle, PSU is leadex super flower 650w, gpu is Vega 11 so no dgpu

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[arf]

I have the same thing on my Ryzen 1600 + MSI B350 mobo.
Idle 30 +- , during idle it will jump by 10 degrees then settle back down.
From my research when i saw this happening it seems it is quite common with the Ryzen chips. The spikes ONLY happen in idle, gaming the temps are stable depending on the game.
It does not cause any crashes on my system though.
Max temp i've seen on my CPU is 74 degrees using the stock wrath spire cooler, playing Witcher 3 Ultra settings 1440p + gsync 144hz.

For the crashes - Check your Ram speeds + timings in the BIOS, caused be big headaches in the beginning. I set it manually to 3200mhz first, crashes, 2999mhz, crashes.
Then with the latest bios last year they introduced XMP profiles, set it to 2999Mhz using XMP profile and its perfectly 1000% stable.

On a side note, when you do a fresh install of Windows it takes a good while to set itself up, indexing stuff, getting the background processes installed and running, so you will see high CPU + Ram usage. After updates + few restarts it will settle down.

Setup:
Latest windows build (as of today 16-Oct)
Ryzen 1600 + Stock wraith cooler - NOT overclocked - 30+- degree idle + 10 degree spikes - max 74 under load
MSI B350 Tomahawk (Latest BIOS)
Aurous 1080 ti
16gb 3200mhz Corsair ram - Running at 2999mhz using XMP profiles - Check this!
Seasonic 550w PSU
Samsung SSD
NZXT 340 elite case (2 fans intake on front , 2 exhaust back n top)

 

[TITAN_X]

The processes that eat most of my cpu usage on idle, anyone know what to do? Reinstalled windows again same problem although it seems like this problem might be software related as CPU temps in bios seem to have settled but as soon as I enter windows the temps shoot up by 10-15 degrees.

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[TITAN_X]

Installed Windows 7 and Linux deepin same problem. On 10 and 7 the CPU is constantly under load where as on Linux is goes between idle and load all the time so now I know for sure it isn't software.

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[Dilli]

"Host Service: Delivery Optimization" is windows updates BTW; Other two services are likely related, not sure though. That load looks normal to me,it normally drops of when windows is done with its background house keeping (of which there is a lot on a new install of windows 10 AFAIK).

"My problems started after I started to experience random shutdowns" - Anything change immediately prior to your problems starting? or they just start?
If it was working and then proceeded to start crashing it likely a hardware fault from age; I'd test as follows:
run Memory test, check HDD to rule them out;
Disconnect any unneeded hardware (inc USB devices, all but 1 memory chip..., unneeded drives for testing) see if it still crashes when you enter a game;
If so try test with a another PSU, if it still crashes then likely Motherboard or CPU;

Dont think it happens much now days but memory settings in BIOS could be wrong after reset (particularly if using mixed sets it might not automatically use the slowest timings)
Its a bit hard to follow what temps you CPU is hitting; Is it hitting 90C? if so then it might be the cause, if not then CPU overheating is not likely cause

 

[TITAN_X]

Nothing happened before the shutdowns.Already tried everything else memory,hdd, etc. Managed to stop those services and it seemed to have worked until it didn't. CPU would idle normally than have random usage spikes while there weren't any task running in the background with up to 25% usage, temps were also above 40 degrees.It's like the CPU is constantly under some kind of load even in safe mode and I still can't install drivers but I will keep on trying to find the problem maybe just leave it running overnight to see if that changes anything.

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[TITAN_X]

Installed display drivers manually and task manager won't work anymore. CPU usage still between 25 to 50% on idle, temps above 45 degrees so I disassembled my PC so that I can let the CPU and mobo be tested to see which one of the two is causing the problems.

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[PsyWulf]

Didnt dig through the entire thread so excuse me if I missed it

You aren't running the broken October win10 that had issues with Cpu usage in task manager right?

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[TITAN_X]

I believe it's the build before the October build but even on the creators update I had these issues it's where my problems started.

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