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High Cell Solar Solutions (Mossel Bay) Legit?

F1racer007

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Hi Guys

Just wanted to know if anybody has dealt with Herman from High Cell Solar Solutions, I came across them on Facebook and Herman is extremely knowledgeable and helpful. Before I give the R75k deposit though I am just doing my homework. Don't want to end up paying school and varsity fees on this one.

The physical store in the Mossel Bay is 10 Baily Cres Voorbaai,

Any of the local guys maybe even see the physical store?

Thanks all, couldnt find much on google hence trying my luck here.
 
That address doesn't come up on Maps at all? Unless I am missing something?

There's a Voorbaai Crescent in Mossel Bay and a Bailey Crescent in Heideveld.

Also if you are in Cape Town why are you going with a contractor in Mossel Bay? Surely there are local guys?
 
@goldfritter, I noted this as well.

I happened to come across them on FB and their pricing appears very fair. Only found out they in Mossel Bay after the enquiry with them.
 
Try avoid facebook and go ask on the powerforums, if they can't vouch for the person they will at least give you recommendations on other installers.

Thanks, lemme go and ask their. I saw one post from 2022 white they were recommended but could not find anything else on the site but will register and ask directly. Surely those guys will know.
 
Im a part of a solar company in Mosselbay. Dont know if you would be interested in getting a quote from us but sadly cant vouch for them. We do Cocs and I provide you with pictures of our work
 
I can maybe go pop around Monday as I will be in that area then and see if there store legit etc.

Only other guys I know whom I have used for clients is in George called powerhour solar
 
@Miz3r my brother spoke to the owner quite a bit, they actually have a physical store as well at the address. If you can perhaps go and check it out, I'm sure a vouch from a forumite will move more business their way as their pricing is very competitive.
 
Since there is already a thread for High Cell Solar, I will continue my message here.

Has anyone recently dealt with or gone through an installation with Herman from HCS? I have been waiting nearly three months for my solar to be installed. I had to pay my deposit with haste to reserve stock at the then April special, but nothing has happened since then. Every phone call the last two months has started with some bizarre excuse as to why they are unable to install my solar. Recently he (Herman) stopped reading my messages and answering altogether.

Note: I was referred to them by a friend who had his solar installed by them and he is very happy and, thus, I had no reason to doubt them. Facebook reviews also looked in order.
 
My brother had his solar installed with them, system was installed after around 6 - 8 weeks after payment. ( System was to be installed around one week after payment but also constant delays from what I recall from our discussions).

I know he was stressing as the installation kept being pushed back but they did install. I hope you come right soon with your install as well.
 
No update on HCS returning my deposit. I requested they pay back my deposit on Saturday so that I can find another company to install my solar. Herman came up with some excuse as to why he couldn't pay it immediately (which raised some flags, because where is my money then?) and said he had to transfer money from one bank to another and blah blah blah and that I will have it by Tuesday. Tuesday came and went, so did Wednesday, and Thursday. Still haven't received anything at the time of writing.

When we (Herman and I) last spoke on Wednesday he promised to do the installation on Monday and Tuesday and, to sweeten the deal, upgrade the size of my inverter (for which I do not really have a use for given my peak load). I have my doubts if this install will ever happen given the situation the last 3 months and because his word ultimately doesn't mean shait to me.

I'm getting tired of constantly following up with them instead of Herman/HCS giving feedback proactively on the situation. Next step would probably be to threaten legal action to get a proper response.

I will give another update on Monday.
 
No update on HCS returning my deposit. I requested they pay back my deposit on Saturday so that I can find another company to install my solar. Herman came up with some excuse as to why he couldn't pay it immediately (which raised some flags, because where is my money then?) and said he had to transfer money from one bank to another and blah blah blah and that I will have it by Tuesday. Tuesday came and went, so did Wednesday, and Thursday. Still haven't received anything at the time of writing.

When we (Herman and I) last spoke on Wednesday he promised to do the installation on Monday and Tuesday and, to sweeten the deal, upgrade the size of my inverter (for which I do not really have a use for given my peak load). I have my doubts if this install will ever happen given the situation the last 3 months and because his word ultimately doesn't mean shait to me.

I'm getting tired of constantly following up with them instead of Herman/HCS giving feedback proactively on the situation. Next step would probably be to threaten legal action to get a proper response.

I will give another update on Monday.
Hi. I paid cash deposit 13 FEB 2024 R 163 800. NO Solar system as yet. Several reasons for delay was given. I phoned Herman again yesterday. His problems currently due to cash-flow. Business non active now but he is getting enough funds by Friday coming to again commence with work and finish off all works in arrears. I hope this really happens, as i cannot afford to lose R 168k and buy another Solar System,
 
At some point some of you will need to take more effective measures, legally speaking…
 
Hi. I paid cash deposit 13 FEB 2024 R 163 800. NO Solar system as yet. Several reasons for delay was given. I phoned Herman again yesterday. His problems currently due to cash-flow. Business non active now but he is getting enough funds by Friday coming to again commence with work and finish off all works in arrears. I hope this really happens, as i cannot afford to lose R 168k and buy another Solar System,
I also spoke with him yesterday when he phoned me to say that they won't be installing my solar (no surprise there really). He also told me about the funds he is waiting for from Enable Capital in Paarl and that he is dealing with someone called Jorrie Mulder.

The fact is, we both paid a deposit so that he can buy solar equipment to install at our properties. The fact we have been waiting this long means he didn't and used our funds to pay someone else or their equipment which is, under the umbrella of, corruption.
 
At some point some of you will need to take more effective measures, legally speaking…
I have already contacted our family lawyer and given him Herman and I's chat history, proof of payment, quotes, etc. I do not believe Herman when he says he will some of the money by Wednesday (@dar69 mentions Friday, which is interesting). So legal action it will be.
 
Hey guys - sorry to hear all of you are having issues with solar installers - if you don't come right, my company does installs and payment is only due once the job is complete. Feel free to drop a message for a chat.
 
I have already contacted our family lawyer and given him Herman and I's chat history, proof of payment, quotes, etc. I do not believe Herman when he says he will some of the money by Wednesday (@dar69 mentions Friday, which is interesting). So legal action it will be.
His Suppliers wont give any stock now. He did order as but ows them R 286K.( in arrears ) before releasing any stock. Maybe he will be forced to buy cash from now on?
I am given him a last chance to come and install, after funds is received. Not more than one week, as it will be a better option for me personally. I just now obtained a quote on same system as HCS - R 238k . a smaller system that can be upgraded over time is R 154k Should i take the smaller system then i would have paid a massive R 382k for a 12kvW 2 x 5kw batteries and 10 panels which is absurd. So i will still be waiting for the installtion soon and not a Refund.
 
His Suppliers wont give any stock now. He did order as but ows them R 286K.( in arrears ) before releasing any stock. Maybe he will be forced to buy cash from now on?
I am given him a last chance to come and install, after funds is received. Not more than one week, as it will be a better option for me personally. I just now obtained a quote on same system as HCS - R 238k . a smaller system that can be upgraded over time is R 154k Should i take the smaller system then i would have paid a massive R 382k for a 12kvW 2 x 5kw batteries and 10 panels which is absurd. So i will still be waiting for the installtion soon and not a Refund.
 
Howsit man.

Nah no installation yet. Provisionally scheduled for Wednesday this week but I am just waiting for his excuse as to why they can't come. What have they/has he told you bro wrt the delay? What is your brothers story with them?
 
All good, he mentioned his funding came through so his back up and running. He did refund my brother for the panels of the total deposit he paid him so just owe him the battery.

Will keep you guys posted if he installs, my bro mentioned scheduled for this week hopefully if all goes well.
 

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