Reegz
Epic Member
- Joined
- Jun 24, 2015
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- 872
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I've been quite happy living under my ADSL rock for the last who-knows-how-long but of late I've been finding the speeds to be slow enough that it's becoming an issue. So I'd like to move over to fibre as our area is covered and I'm pretty sure a couple of residents in the complex already have fibre installed.
I'd like to remain with Afrihost as I've had good service from them over the years will do so unless there's a really compelling reason to switch.
I have some noob questions though.
Firstly, when installing the fibre line will they completely remove the copper line?
If the answer to the above is yes, then what becomes of the geographic phone number? How do I keep my number without the copper line? Would I need to port it over to Telkom's LTE option or something? I'd imagine I should be able to run the phone on fibre from a speeds perspective. I've heard horror stories about trying to cancel lines/services with Telkom and I really don't want to be double-paying for any period of time!
If the copper line remains then I guess it's pretty simple. I cancel my DSL line rental from Telkom, cancel my DSL contract at Afrihost and simply switch to the Afrihost Fibre package.
Help me out here folks.
I'd like to remain with Afrihost as I've had good service from them over the years will do so unless there's a really compelling reason to switch.
I have some noob questions though.
Firstly, when installing the fibre line will they completely remove the copper line?
If the answer to the above is yes, then what becomes of the geographic phone number? How do I keep my number without the copper line? Would I need to port it over to Telkom's LTE option or something? I'd imagine I should be able to run the phone on fibre from a speeds perspective. I've heard horror stories about trying to cancel lines/services with Telkom and I really don't want to be double-paying for any period of time!
If the copper line remains then I guess it's pretty simple. I cancel my DSL line rental from Telkom, cancel my DSL contract at Afrihost and simply switch to the Afrihost Fibre package.
Help me out here folks.