Bad deal with Kevin_ZA

[its_aj]

Deal thread URL: RTX 2070

Seller: @Kevin_ZA
Buyer: @its_aj

Description of bad deal:

I contacted seller mentioned above with an offer to purchase the card in the listed URL .
Seller agreed to sell at R6.8k + another R200 for shipping.
I paid the seller on Monday morning, 30 November

I received the card on Thursday, 3 December.

What the seller didn't inform me about what the card was going to be shipped in an Aramex sleeve from a Aramex supermarket drop off point.

The card arrived damaged: with bent metal heat fins, and a bent metal clip.

I can only assume that as a result of the way it was packaged (a single, bubble air sleeve, wrapped in a Checkers packet) the card was damaged in transit. The seller did not show any care in the way the card was packaged.

Before agreeing to the purchase, the seller sent me pictures of the card on WhatsApp and it's clear that the card was not damaged before I agreed to purchase it.

I have already sent the seller a message on WhatsApp (yesterday, 3 December) and Carb pm (early this morning, 4 December). He only responded to the WhatsApp message from last night (despite replying on Carb threads today - this is why I didn't hold off on creating this bad deals post).

The seller blames someone else for shipping the card on his behalf but has not offered me any sort of recompense/solution to this issue.

Pictures:

The card the seller sent before the deal was concluded

The condition I received the card

 

[Toxxyc]

@Kevin_ZA would you care to respond? You have 24 hours to do so.

 

[Kevin_ZA]

Hi aj, sorry for late reply. The card was in great condition, but the guy that worked for me who shipped it , did bad packaging . As you could see before the card was in great condition. I apologize for the bad packaging, and with aramex. Its a risk to ship, but regardless the fins wouldnt have bent if the packaging was better.

Regards
Kevin

 

[its_aj]

Hi

I think its clear that you've been avoiding me as you had time to reply to your other threads over the weekend but not my PMs and not this post?

It's a risk to ride a bicycle but you don't multiply the risk by riding without a seat. In the same way, you multiplied the risk involved when shipping the card because of the atrocious "packaging"

You blame someone else for this mess up but YOU were the seller and this is YOUR responsibility. I paid YOU.

Still, you havent offered any solution to this mess up.

I'd like my money refunded and I'll ship you back your card (adequately packaged, of course)

 

[Qui_Illustrati]

I'm curious... why did you pay R6800 if the last listed price was R6500 on the ad?
Did the seller charge more so you could skip a queue?

 

[its_aj]

I'm curious... why did you pay R6800 if the last listed price was R6500 on the ad?
Did the seller charge more so you could skip a queue?

The seller told me that if i paid him on that Sunday evening, he'd charge me R6 500 (as his price drop was only valid for that day).

I told him I'd pay him the next morning (Monday), and he said in that case, he'd charge R6 800.

There was no discussion of jumping queues if I paid more. I wouldn't have paid more to be first in line

 

[its_aj]

@Kevin_ZA

 

[ScorpioMan]

@Kevin_ZA what is the update on this

 

[heinreich]

Am I missing something?

I have no dog in this fight, but if the extent of 'damage' to the card is those couple of bent (squashed) fins (which can be pulled apart gently) and the rear bracket with the bent end (which can also be adjusted quite easily), this is a bit blown out of proportion. Do the fans rattle? Are you getting ridiculous heat spikes? Is the card crashing?... Or does the card look 1% cosmetically warped? ... Something that can easily be fixed.

Give the guy a negative (although I would go with neutral) feedback and move on. Now you open up a bad deal, and take up 2 other people's time over this? Yasum.....

 

[VandaL]

I'm actually curious how this one is ruled. As I had a similar situation with paying for a screen last December, having a reputatable courier company collect. Receiving a damaged item,then providing plenty poof the item was not packaged correctly.

The seller blaming the courier company for his incompatence, in the end it was ruled I keep the bad rep I recieved for doing nothing wrong. As well as losing my money on a broken screen.

 

[its_aj]

Am I missing something?

I have no dog in this fight, but if the extent of 'damage' to the card is those couple of bent (squashed) fins (which can be pulled apart gently) and the rear bracket with the bent end (which can also be adjusted quite easily), this is a bit blown out of proportion. Do the fans rattle? Are you getting ridiculous heat spikes? Is the card crashing?... Or does the card look 1% cosmetically warped? ... Something that can easily be fixed.

Give the guy a negative (although I would go with neutral) feedback and move on. Now you open up a bad deal, and take up 2 other people's time over this? Yasum.....

As I stated in my post above, i tried contacting the seller and did give him time to respond. But when I noticed that he was bumping his threads and effectively ghosting me, I opened this thread.

I sent him pictures of the damaged card directly but all he did was shift the blame to someone shipping the card on his behalf before his complete radio silence.

The damage is cosmetic but it's not what i paid for. I wouldn't have bought the card if the seller sent me pictures of the damaged card - or stated in his thread that the card was damaged. Had the card been packaged properly and arrived damaged then hey, that risk was on me and the seller isn't to blame. This wasn't the case.

If you bought a car because the pictures looked good and it arrived dented, would you say:
"Ja, but is the engine working?Are the tires flat? If it's running fine, then why are you complaining?"

Who's to say that the card isn't going to pack up in a few months because of some internal damage as a result of the way it was shipped?

I didn't pay R200 for shipping to get the card shipped in a Checkers packet and a bubble wrap sleeve...

If the seller contacted me and told me he didn't have a box to ship in and I needed to cough up extra for a box, I would've obliged

I have no qualms about changing my rating to neutral if the seller rectifies the situation but as it stands, with being ghosted, I don't this this deserves a neutral.

I thought it was appropriate to open a thread to (at the very least) make other forum users aware of how my dealing with this seller has panned out so far. So no, I don't think I'm wasting people's time

 

[Qui_Illustrati]

Definitely deserves a negative rating.
Unacceptable handing over all that money only to have the seller shrug off responsibility.
You are well within your rights, in my opinion, to demand a refund.

The seller put the GPU up for sale because it was essentially replaced by a shiny new 3080. Wonder how he would've reacted if his 3080 arrived in a bubble wrap sleeve and a checkers packet with clear and obvious damage.

Notwithstanding the fact that the advertised Wootware warranty the purchase has is clearly void now.

 

[BlueSeal]

As I stated in my post above, i tried contacting the seller and did give him time to respond. But when I noticed that he was bumping his threads and effectively ghosting me, I opened this thread.

I sent him pictures of the damaged card directly but all he did was shift the blame to someone shipping the card on his behalf before his complete radio silence.

The damage is cosmetic but it's not what i paid for. I wouldn't have bought the card if the seller sent me pictures of the damaged card - or stated in his thread that the card was damaged. Had the card been packaged properly and arrived damaged then hey, that risk was on me and the seller isn't to blame. This wasn't the case.

If you bought a car because the pictures looked good and it arrived dented, would you say:
"Ja, but is the engine working?Are the tires flat? If it's running fine, then why are you complaining?"

Who's to say that the card isn't going to pack up in a few months because of some internal damage as a result of the way it was shipped?

I didn't pay R200 for shipping to get the card shipped in a Checkers packet and a bubble wrap sleeve...

If the seller contacted me and told me he didn't have a box to ship in and I needed to cough up extra for a box, I would've obliged

I have no qualms about changing my rating to neutral if the seller rectifies the situation but as it stands, with being ghosted, I don't this this deserves a neutral.

I thought it was appropriate to open a thread to (at the very least) make other forum users aware of how my dealing with this seller has panned out so far. So no, I don't think I'm wasting people's time

You deserve nothing less than a full refund. It's the sellers cockup, which he admitted to.

 

[ScorpioMan]

@its_aj it doesnt look like @Kevin_ZA has any interest in sorting this out. i do hope the card does work.

He will be banned permanently

 

[Stingrat]

Am I missing something?

I have no dog in this fight, but if the extent of 'damage' to the card is those couple of bent (squashed) fins (which can be pulled apart gently) and the rear bracket with the bent end (which can also be adjusted quite easily), this is a bit blown out of proportion. Do the fans rattle? Are you getting ridiculous heat spikes? Is the card crashing?... Or does the card look 1% cosmetically warped? ... Something that can easily be fixed.

Give the guy a negative (although I would go with neutral) feedback and move on. Now you open up a bad deal, and take up 2 other people's time over this? Yasum.....

Are you high? Serious question

 

[heinreich]

Are you high? Serious question

Wish I was, with this crowd. Cannot see the forest for the trees.

 

[Ageless_ZA]

@Kevin_ZA banned.