What's new
Carbonite

South Africa's Top Online Tech Classifieds!
Register a free account today to become a member! (No Under 18's)
Home of C.U.D.

Bad deal with Hendri

Status
Not open for further replies

pofadder1997

Junior Member
Rating - 100%
1   0   0
Joined
Jul 20, 2020
Messages
28
Reaction score
4
Points
985
Age
26
Deal Thread URL:
Seller:
@pofadder1997
Buyer: @Hendri
Description of Bad Deal: Bought TBit h110 lga 1151 motherboard as advertised, contacted and purchased on a online shop, made an appointment to pick up the Saterday. Arrived 11 at he's house, to find a customer of hes urinating against a neighbors wall in public, walk up and ask is this the place, as i can only correspond via mail, as no cellphone number provided, says hes busy fixing hes computer so i have to wait, so I walk away mail him after making an appointment and waiting 20 - 30 min outside finally hands me motherboard through the other people through the door, he says tnx and poof, i walk away, get in vehicle, box looks a bit old and not sealed, but as it is for older item, might just not be a new manufactured item, but never used, got home later, place box down on a anti-static mat open up the box, removes the cpu plastic thingy and all looks fine, unless you look close and notice few bent ones, I immediately send mail, as I have no contact no, to notify that the motherboard is not working, i did not inform him about the pins reason as, i would sit where i am sitting, reason2: The PC should still at least TURN ON with a few bent CPU pins right?
read and understood, as pins werent that heavily bended, it should display, but it is doing the same thing as my original broken motherboard, so I mail and inform, I then see he has an i5 6th gend available which i take, still under the impression that it is the cpu, I have to pay 150 for courrier fees, small sacrifice for a working pc, I order it, no one contacts me even to notify me date or anything of delivery, to have a random kid in my estate have the cpu brought to my house, 2hand cpu btw. Tested it, didn't work, problem was the motherboard, i inform him that nothing works and I want a refund, he says its good but everything has to be in working order and i have to pay to courrier to him, again, even though it is a refund. I get a mail saying that the motherboard cpu pins are bent, informed me that i bended it so only refund for cpu, but they will attempt and send it away for warranty to try and claim, only to get back wat i already know is i am going to have to pay. I have informed him via mail the day, and following that the item does not work. I have asked him for the suppliers info as to deal with them and to inform them that i have recieved my motherboard from this company, unsealed, box looks aged with bended pins, and when i inform on day of purchase i dont get refunded.

I have proof of mail between us and witness whome was with me when i went to get the board, all the way up to when i opended it that coloberates my story.

i have recirved no refund or the old motherboard as i will probably have to pay for courriers on that to.

Was told that because i ordered and installed 2 cpu with preliminary problems that now it cant be proven that it is a manufactured defect but i informed him on day of purchase and following of this.
 
Good Day to whom may be reading,

We sold a brand new item, sealed - motherboard boxes do not come sealed only the anti static bag they are within.
Item was collected and could have been brought back immediately if issues where found but client bought another CPU instead.

The item was collected and left our offices, from that point on we can't be sure what happened to the motherboard, and the fact that a CPU was installed and that the client did not bring it back as soon as the client opened it, but instead installed a CPU indicates that the motherboard's pins were bent on installation - another CPU was also installed which doubles the chance. Every motherboard manufacturer will tell a client the same thing, unfortunately, that bent pins cause physical damage as they check the socket and seal it with the protector.

The motherboard was sent back without cpu socket protector properly installed as well as both CPU and motherboard full of thermalpaste and not original condition as received. The CPU was cleaned and refund was provided as the cpu was still in working order, however shipping costs were deducted from refund as the item was sold as advertised and still in working condition.

Please see photos attached as to the extent of damages to the motherboard.

I will update the post with more information if need be.

As to my belief: if the client opened the motherboard and saw the motherboard in such a condition would have returned it or informed us about the bent pins immediately and not purchase a new CPU. Hence the motherboard was most likely damaged by the client.

 
to find a customer of his urinating against a neighbors wall in public
We apologise for the fact of other customers displaying acts of indecency, however, we cannot control nor accept responsibility for the behaviour of clients outside of our premises.

no one contacts me even to notify me date or anything of delivery, to have a random kid in my estate have the CPU brought to my house
We sent an email with tracking details on 20 December 2021 11:00, evidence can be provided if need be.
Second hand CPU btw
CPU was sold and advertised as refurbished and not new. Our refurbished products are second hand items we test, clean, repackage and sell with 6 months warranty.
I have received no refund or the old motherboard as I will probably have to pay for couriers on that too.
The motherboard was collected and only CPU was shipped, we allowed as a courtesy that the motherboard can be shipped back with the CPU but items that are collected should be brought back in person.
 
I get a mail saying that the motherboard CPU pins are bent, informed me that I bended it so only refund for CPU, but they will attempt and send it away for warranty to try and claim
We attempted to repair the motherboard once again as a courtesy, however, the motherboard still failed to post. We tried to claim warranty from our suppliers as the motherboard's condition was a lot better and believe that there was a chance we might be able to have success with it and still give him refund, however, the supplier still discovered broken pins and voided the warranty.

It is to my belief that no other company would have gone to such lengths to still assist a client with a refund with a motherboard that was brought back in such a condition.
 
Good Day to whom may be reading,

We sold a brand new item, sealed - motherboard boxes do not come sealed only the anti static bag they are within.
Item was collected and could have been brought back immediately if issues where found but client bought another CPU instead.

The item was collected and left our offices, from that point on we can't be sure what happened to the motherboard, and the fact that a CPU was installed and that the client did not bring it back as soon as the client opened it, but instead installed a CPU indicates that the motherboard's pins were bent on installation - another CPU was also installed which doubles the chance. Every motherboard manufacturer will tell a client the same thing, unfortunately, that bent pins cause physical damage as they check the socket and seal it with the protector.

The motherboard was sent back without cpu socket protector properly installed as well as both CPU and motherboard full of thermalpaste and not original condition as received. The CPU was cleaned and refund was provided as the cpu was still in working order, however shipping costs were deducted from refund as the item was sold as advertised and still in working condition.

Please see photos attached as to the extent of damages to the motherboard.

I will update the post with more information if need be.

As to my belief: if the client opened the motherboard and saw the motherboard in such a condition would have returned it or informed us about the bent pins immediately and not purchase a new CPU. Hence the motherboard was most likely damaged by the client.

Please note that I am not the best with computers, but at revieving the item, i opended it up, the box was not sealed and not new, I opened it up to look if contents was good, IO shield back side was and so was motherboard in bag, however it was a piece of sellotape, easily replaceable, when i looked all items seem in tact, i didnt lift up the black piece on the cpu as i was not told to look or anything, I went to work later jn the area as our emails will show i rather made a schedule 11 as i had work in the area, I picked it up as i had to wait for like 30 kin with an appointment, when i got home i went to attempt to make the pc using guidelines videos hence the thermal paste as I was unsure how mucj is sufficient and the plastic thingy was gone, when i lifted, lifted the black cover we noted about 5 or 6 bented pins, as to unsure i googled and got the tip, as i postsd url, i put the cpu over motherboard and everythingthing slipped in without a problem, how I can bend the pins if i put the arrow face down on the socket i don't know, outside the pc on protected surface, and no boot, the whence i send an email at 15: 11 right after it didn't want to work, that it didnt want to work, where i told u its cpu and motherboard failure it doesnt want to boot, i tried once qnd informed him immediately via mail as our communication on the day, wheras he responded the monday, 2 days later, you're not open on a Sunday and you only resonded by monday asking me if i am having problems with the motherboard, wheras i already ordere the new cpu but didn't apply it yet, i informed you of the problem when i thought it was the cpu, you did not respond, I waited a day and tried again, when i informed you again that ut does not work, wheras you informes me to bring in the product, i replied that i cant, as i dint work and hes also close , so i wanted a refund. I informed you on date of purchase of motherboard fault, qith symptoms and you didn't respond.

So as to hom saying o did not inform, i informed on 3 different occations of problem, so youre wrong there, i informed of problem and my diagnosis to problem with no respons, i informed you within 10 days of return of products, i informed you on date of purchase of fault of product with witness and you still deny it. Please be known i bought an h110 motherboard, old motherboard whick i struggled to get, and finally found one, as I arrived I noticed a computer repair as well, which also brought me to the belief as box was not sealed, that items could've been used to test and repair, as ild board old stock. Everything was properly installed back as I had q 3 member test it, even with a different power supply. So all was doen unto accordance. I also asked for proof that item was not used and undamaged before purchase to no respons, I asked for supplier number as to contact and find out whats happening to a we don't give out info.

Same to what i said in my post, if I informed you that the pins were broken you would have told me it was l, i sent a mail roght after testing it and it didn't work. As to the photo i was kindaoff sick with no respons, and after something that should have been R1100 turned to something over R3000. If I broke the board as you claimed I would habe paid for it by now. I dont know what to do, i have witnesses, i have proof and I still get denied my refund.
 
We attempted to repair the motherboard once again as a courtesy, however, the motherboard still failed to post. We tried to claim warranty from our suppliers as the motherboard's condition was a lot better and believe that there was a chance we might be able to have success with it and still give him refund, however, the supplier still discovered broken pins and voided the warranty.

It is to my belief that no other company would have gone to such lengths to still assist a client with a refund with a motherboard that was brought back in such a condition.
And as for the tracking bub, you send me a mail containing the COL94250488 and another one, neither of which showed any information up unto the time a random kid gave me the cpu i asked how am i suppose ro know and you told me they should be there around 12 and 4? I have a job i cant just stay home.
 
O and as to your response, my Rtx 2060 had, my tuf gaming motherboard had, my ram had my cpu had, almost all of the items i have bought like at computer manoa and IC, put that there, as to show it's sealed and not open like in this case, so over the fold piece thy stick q circular sticker, to show box was not opened.
 
I'm still waiting for the deal thread URL @pofadder1997 As far as I can tell, @Hendri sold these items as second hand...

As this stands so far I believe @Hendri has shown enough evidence that you tampered with the motherboard. Did you just spray thermal paste near the mother board hoping it would stick somewhere on the CPU? Those photos showing condition are damning.
 
@Hendri sold these items as second hand...
The CPU was sold as Refurbished and motherboard was sold as new - "evidence" was provided, in form of workshop delivery note as supplier from supplier to the attempt to try and claim warranty, however supplier information was redacted.

There are two threads in question, the first is here:

The second is here:
 
Thanks @Hendri

So to summise and cut through the bullshit.

CPU and motherboard were returned and refund given for CPU less courier costs?

Motherboard warranty is voided and thus cannot be refunded for?
 
Owky so i have to report to admin just so that i can defend my own case? And dont tell my i dont respond or anything, was barely a coouple of hours without me defending myself do you can decide im guilty? because clearly you can decide for me what my case is and decide and close? So you judge me as guilty, after i report problem on date of purchase, don't use it again, so i ordered a cpu, becsuse i didnt get any respons to get a respons from my initial email 2 days later asking me if it doesnt work,* take for note i sent mail at 4:15 on Saterday, hes respons was why didnt i bring it in when i found the lroblem, because you were closed till monday so i mailed you, trading hours are tiill 3 and sunday its closed so i waited, and ordered s new cpu to get a respons a later after i purchased the new cpu and paid courrier fees on monday. So what you're telling me is if i buy a product and its faulty, the place is closed so i mail them, then i cant take it back? Anyway i gave proof and witness and you decide beacause he takes pictures that i am wrong. I literally used my entire Christmas bonus just for a motherboard.

On google reviews shows another client with motherboard problems dont know why, prob blamed it on client as well.

You can close this thread again, as i said my say and since the verdict was already decided probably before it started i am going to loose anyway.

So just to clarify according to you, if i have witnesses, mails etc showing i reported the problem and that it was there before purchase and this doesnt mean anything?

And last please don't assume i don't know what I am doing as that is extremely disrespectful, i explained in my initial email even the safety precautions i took and i dont know what i am doing, techy for fun. Ill type the way i want to type
 
Pofadder die probleem is dit maak mens moeg om jou meesterstuk te lees. Mense sal fun maak daarvan. Sou jy nie ook as jy van buite af in gekyk het? Jy kan Afrikaans of Engels tik maar dan moet dit darem sin maak. Die is n Engelse forum meestal maar ons is soort van al 2 tale vaardig.
 
Owky so i have to report to admin just so that i can defend my own case? And dont tell my i dont respond or anything, was barely a coouple of hours without me defending myself do you can decide im guilty? because clearly you can decide for me what my case is and decide and close? So you judge me as guilty, after i report problem on date of purchase, don't use it again, so i ordered a cpu, becsuse i didnt get any respons to get a respons from my initial email 2 days later asking me if it doesnt work,* take for note i sent mail at 4:15 on Saterday, hes respons was why didnt i bring it in when i found the lroblem, because you were closed till monday so i mailed you, trading hours are tiill 3 and sunday its closed so i waited, and ordered s new cpu to get a respons a later after i purchased the new cpu and paid courrier fees on monday. So what you're telling me is if i buy a product and its faulty, the place is closed so i mail them, then i cant take it back? Anyway i gave proof and witness and you decide beacause he takes pictures that i am wrong. I literally used my entire Christmas bonus just for a motherboard.

On google reviews shows another client with motherboard problems dont know why, prob blamed it on client as well.

You can close this thread again, as i said my say and since the verdict was already decided probably before it started i am going to loose anyway.

So just to clarify according to you, if i have witnesses, mails etc showing i reported the problem and that it was there before purchase and this doesnt mean anything?

And last please don't assume i don't know what I am doing as that is extremely disrespectful, i explained in my initial email even the safety precautions i took and i dont know what i am doing, techy for fun. Ill type the way i want to type
Howzit man, just a bit of a helpful tip, it might help to install and use an addon called "Grammarly"
 
Status
Not open for further replies

Users who are viewing this thread

Latest posts

Back
Top Bottom