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Bad deal with @euraima

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GYMbunny-101

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Deal Thread URL: [Sale] - Zotac GeForce GTX 1070 AMP Extreme 8GB DDR5 R3500 | GPU
Seller:
@euraima
Buyer: @GYMbunny-101
Description of Bad Deal:
My first bad deal experience on carb so keeping it short and sweet.

Paid @euraima for a GPU upfront. GPU received defective. @euraima agrees to a refund but must receive the GPU first. I have an issue with that as at the end of the day I'm left with no cash and without a GPU until he receives it with no gurantee he'll even pay me back.

Don't want drama so please @euraima just do the refund bud and I'll then ship it back to you. I've done a few deals more than you so gents on the platform know I'm not going to mess you around.

If @mod feel I should take the loss and hope i get my refund please feel free to let me know.


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@GYMbunny-101 , please update the post to include the template and dont forget to include the sale thread.

@euraima any particular reason why you cant refund before getting the gpu ? @GYMbunny-101 was happy to pay upfront for the gpu despite the fact that your itrader score is very low compared to his.

@GYMbunny-101 , generally if you received a faulty item you need to take it back to get a refund, any particular reason why you think you might not get the refund ?
 
Will do just on Tapatalk as there's load shedding. Will update with correct template within the next 2 hours.

Reason for being concerned is receiving a faulty GPU..I feel I played my role and payed upfront. If @euraima can kindly just refund me prior to shipping. Doesnt need to be such an issue.

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Apologies, I know I'm not involved but if it's only 18 months old, it should have a warranty? Wootware are generally quite helpful about this.

Just a thought
 
@euraima any particular reason why you cant refund before getting the gpu ? @GYMbunny-101 was happy to pay upfront for the gpu despite the fact that your itrader score is very low compared to his.

i feel as seller that's my prerogative as i was unaware the rules of commerce does not apply here. i thought itrader was just a means to establish some credibility, i was unaware that i would need to relinquish goods without payment based off score.

@GYMbunny-101 , generally if you received a faulty item you need to take it back to get a refund, any particular reason why you think you might not get the refund ?
[/QUOTE]

he most definitely will be refunded

good day Mods

i have attatched a transcript of our conversation to give you some context and feel the opening of this thread is defaming. ive been more than accommodating with @GYMbunny-101 by offering him a refund or replacement giving him the benefit of the doubt that the card is just faulty and not caused by him. if a mod would like to act as arbitrator and hold on to the money im more than happy to do so as he does not want to accept the fact that i will refund him. which leads me to believe that there is more to the card issues than im being told. he mentions bios mod or getting a 1070ti for nearly the same price? is he having buyers remorse? did he mod the bios and brick the card? by all right i should let him deal with the rma and leave it at that but im willing to believe him when he says he couldnt get it to work via hdmi as ive only ever just used the DVI port so cannot make a call that he's at fault. i would like to get the card back and put it back in my system to see whats wrong. if the card does not work, he'll be refunded. if it does, he'll be refunded less the shipping i incured.

if mods have any other suggestions im more than open to hearing them.

2019/03/12, 09:42 - Daniel Gpu: Do u reckon the packaging of the amp extreme will fit in the Aramex bag. Not sure if you've used them before to know size.
2019/03/12, 09:42 - Euraima: I did use them not sure with which ard though, I'll make a plan if it's too big
2019/03/12, 09:44 - Daniel Gpu: 👌👍
2019/03/12, 17:15 - Daniel Gpu: Hey bud keep me updated on pics and shipping
2019/03/12, 17:47 - Euraima: <Media omitted>
2019/03/12, 17:48 - Daniel Gpu: Looks good bud. Are u cool with me waiting to receive before making payment? Just a precaution due to your feedback score on carb.
2019/03/12, 17:50 - Euraima: I dont understand. It's only positive on carbonite. Nevertheless, no way I'll ship before receiving payment. Unheard of to be honest.
2019/03/12, 17:55 - Daniel Gpu: That's how carb works. You have 7 positive deals. I have 50. Generally the person with lower itrader ships/pays first.
2019/03/12, 18:11 - Euraima: I sold to some forum members with much higher rep and they've not requested I ship 1st. I'm unfortunately not taking the risk shipping before payment.
2019/03/12, 18:21 - Daniel Gpu: <Media omitted>
2019/03/12, 18:25 - Euraima: Yes him
2019/03/12, 18:27 - Daniel Gpu: U stated "members". And he's local..

Sorry not following.
2019/03/12, 18:45 - Daniel Gpu: How about this. Once sent and I receive the waybill number I'll send payment.
2019/03/12, 18:50 - Euraima: Let's rather call it off. I'm not compromising unfortunately.
2019/03/12, 18:54 - Daniel Gpu: Well I'm keen lol but cautious. I'll pay first then that's fine. So R3000 incl Aramex?

Will transfer now and send proof.
2019/03/12, 19:07 - Euraima: Its understandable. Price was not inclusive of shipping unfortunately.
2019/03/12, 19:21 - Daniel Gpu: No issues with GPU fans etc?
2019/03/12, 19:25 - Euraima: None
2019/03/12, 19:28 - Daniel Gpu: <Media omitted>
2019/03/12, 19:29 - Daniel Gpu: Also sent through proof to your email.

2019/03/12, 19:30 - Daniel Gpu: What time can u ship tomorrow?
2019/03/12, 19:45 - Euraima: I'll try for 10am in the morning
2019/03/12, 19:45 - Daniel Gpu: Great. Just send through waybill when done pls bud. Hope it fits in the bag
2019/03/12, 19:46 - Euraima: Will do👍🏼
2019/03/13, 09:47 - Daniel Gpu: Keep me updated bud
2019/03/13, 09:48 - Euraima: In a meeting atm, will get to it as soon as it's done.
2019/03/13, 10:59 - Euraima: Doesn't fit in the aramex bag, will check with postnet what they have
2019/03/13, 11:10 - Daniel Gpu: That sucks. Cool keep me updated
2019/03/13, 11:17 - Euraima: Manager says I can use 2 bags so that's what I'm doing
2019/03/13, 11:18 - Euraima: <Media omitted>
2019/03/13, 11:19 - Euraima: All set
2019/03/13, 11:28 - Daniel Gpu: Awesome bud. Much appreciated. Should arrive tomorrow so will update u then👍
2019/03/13, 11:28 - Euraima: Cool
2019/03/15, 11:13 - Daniel Gpu: Hi bud just received and the GPU is not displaying. Put my 1080 ti and get a display immediately. It's not picking the GPU up in device manager either
2019/03/15, 11:13 - Daniel Gpu: Was the software tampered with?
2019/03/15, 11:19 - Euraima: No not at all
2019/03/15, 11:19 - Euraima: How is it connected, dvi or hdmi?
2019/03/15, 11:19 - Daniel Gpu: I've seen this before with modified vbios. HDMI.
2019/03/15, 11:20 - Daniel Gpu: Is it still under warranty?
2019/03/15, 11:33 - Euraima: Definitely no mods on that card. Yes it should still be under warranty.
2019/03/15, 11:34 - Euraima: Let me know what you want to do. I have another or I can send you the invoice and you can do a rma or I can refund you.

Please check it on dvi for me as well please
2019/03/15, 11:36 - Daniel Gpu: Currently just had to RMA my 1080 ti with wootware. Took 2 months. Can't check dvi as I only have tv's.
2019/03/15, 11:36 - Daniel Gpu: Is the other card also a zotac amp extreme?
2019/03/15, 11:37 - Euraima: Yes also zotac
2019/03/15, 11:39 - Daniel Gpu: Can u test that one with HDMI when u get the chance. If it works we can go from there.
2019/03/15, 11:39 - Euraima: Sure will do when I get home
2019/03/15, 11:56 - Daniel Gpu: Just tried it in another system and same issue. So definitely something wrong.
2019/03/15, 11:57 - Euraima: Cool, no worries let me know what you want to do. I'll only get home much later today but I'll update you
2019/03/15, 12:05 - Daniel Gpu: I'll wait to hear on the other zotac. Only issue is foresee is going to be shipping this one back to you.
2019/03/15, 12:10 - Euraima: Maybe we package the GPU in smaller box and you keep the original box then its r99 each. I will cover on my side if that's cool.
2019/03/15, 12:12 - Daniel Gpu: Cool lets see what happens this afternoon.
2019/03/15, 16:01 - Euraima: Hey bro tested the zotac I have here, it works fine via hdmi as well
2019/03/15, 16:23 - Daniel Gpu: Okay can u send through a pic?
2019/03/15, 16:23 - Daniel Gpu: How would u like to proceed. Honestly didn't want to lose out on R100 unnecessarily for shipping. As that brings it to R3200. In which I can get a 1070ti for R3500.

So i reckon either a refund of R3100 + R100 for shipping back to you. Or if u can pay for shipping back to you and then send the other one you currently have.

Let me know what you'd prefer.
2019/03/15, 16:28 - Euraima: Its unfortunate that the card is faulty but I shipped it to you at double the rate (r200) without asking you to pay me back. Now you want to have me cover all the shipping both ways. Seems a bit unreasonable tbh. Pay for the shipping back, I'll refund you the r3100.
2019/03/15, 16:34 - Daniel Gpu: You mentioned you'd make a plan if it was too big for the bag. Nothing about paying for 2x..

I don't feel it's unreasonable. This could have been avoided all together if u tested the card prior to sending bud. You are welcome to create a thread on carbonite requesting opinions from the moderators if you'd like.
2019/03/15, 16:38 - Euraima: All the cards worked perfectly fine. By right I have no guarantee it's not a error on your end. I was trying to give you the benefit of the doubt by replacing it for you with another I have. If it was faulty I could just rma to wootware and get my r8000 credit, why settle for r3000?
2019/03/15, 16:41 - Daniel Gpu: <Media omitted>
2019/03/15, 16:51 - Euraima: Cool. I think its dependent on company as my rma with rebeltech was full credit of card value. Ship it back for r100 and I'll refund you + additional r100
2019/03/15, 17:02 - Euraima: Does the card show up in the bios of the system?
2019/03/15, 17:09 - Daniel Gpu: No nothing..
2019/03/15, 17:10 - Daniel Gpu: That's lucky man. Unfortunately seems wootware doesn't have the same policy
2019/03/15, 17:10 - Daniel Gpu: Enjoy the weekend we can chat further on sunday
2019/03/15, 17:11 - Euraima: Cool 👍🏼

2019/03/17, 08:57 - Daniel Gpu: Here's my deets. I reckon postnet will be the cheapest so let me know which is closest to you.
2019/03/17, 08:57 - Euraima: The one in plattekloof is close
2019/03/17, 08:59 - Daniel Gpu: Cool. I'll be able to send it on Tuesday. Tomorrow seems like it's going to be a rough day.
2019/03/17, 09:00 - Euraima: Ok no problem
2019/03/17, 09:02 - Daniel Gpu: <Media omitted>
2019/03/17, 09:02 - Euraima: That's correct
2019/03/17, 09:05 - Daniel Gpu: Cool let me know when payments done bud.
2019/03/17, 09:06 - Euraima: Payment will be immediate once I get the card.
2019/03/17, 09:08 - Daniel Gpu: Now that's not going to work. I had to pay before i received. I'm now losing out. You'll only receive via postnet thursday - Fri.
2019/03/17, 09:09 - Daniel Gpu: If this is the case I'm going to create a thread on carb for the mods. Not fair my side
2019/03/17, 09:10 - Euraima: You are the buyer that's how it works. Have you recieved cash from a store before returning the goods? Feel free to create a thread. You not losing any money, your money will be returned.
2019/03/17, 09:14 - Daniel Gpu: Bud you're not a store thats reputable. I will create a thread but at the end of the day I'll get my cash and you'll get the GPU. Only negative is you possibly being banned by the mods or no members wanting to deal with u again. I would like avoid that.
2019/03/17, 09:21 - Euraima: I dont see how they would ban me? On what grounds? I'm not defrauding you, I'm not scamming you. I'm willing to refund you on condition I receive my goods back. Please post a copy of this chat when creating the thread so they can have some context when reviewing it.
2019/03/17, 09:25 - Daniel Gpu: On the basis you sent me goods that are defective in which I've payed for. Then requesting to receive the goods before i can receive my cash back. Essentially leaving me with no cash and no GPU until the end of the week. Why am I the buyer losing out when I've done everything right by you and you the seller is gaining. I have no gurantee I'll even receive my money back as you're rep on carb is so low.
2019/03/17, 09:49 - Euraima: You will get your money.
2019/03/17, 13:34 - Daniel Gpu: <Media omitted>
2019/03/17, 13:35 - Daniel Gpu: You welcome to comment on thread. But if u can just make it easier. Do the refund tomorrow and I'll ship tuesday. I'd even be willing to send waybill first and then u proceed with same day payment.
 
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@euraima , thank you for posting back on this, there is no rule that states that you need to bend over backwards to accommodate buyers with high itrader than you.
It may be common practice for high itrader members to request shipping first, but you dont have to do it, period.

My question regarding you refunding him was on the premise you guys are trusting each other, i mean this is just correcting what went wrong with the deal.

@GYMbunny-101 based on the text history, i dont see anything that says the seller is not willing to sort out the deal.

You have been offered a replacement card, refund or invoice to do the rma. this is provided that the card is sent back to the seller, this is also common practice.

Based on the above, the ball is in your court on how to proceed. Considering that you felt comfortable enough to pay a member with a low itrader in the first place, you cant turn around as use the low itrader score as a possible reason for you not to receive the refund, even though you have been guaranteed the refund multiple times on the conversations.

@ueraima, i dont know if anyone is willing to hold the refund money, while the card is being shipped back to you.

@GYMbunny-101 why don you take the offer to have the gpu replaced by the seller or rma ? the fact that you can get a 1070ti card for 3500 is not relevant as that may imply that you simply want to back out of a deal for a better card. Getting the card back to the seller is your responsibility.
 
As mentioned i will happily then ship it back to the seller. But I feel that is quite unfair. If this gent decides to not refund and go quiet who will be responsible? I sent him the cash initially on the goodwill he would deliver a functional product. And he did not.

At the end of the week he will have the cash and the GPU. Regarding the 1070ti that was simply when @euraima mentioned I must incur the costs of shipping the GPU back. I mentioned by paying more and losing out for no reason I could have purchased a higher end GPU.

At the end of the day I just assumed a member with a higher itrader has greater merit than one with a much lower itrader. If not then I don't understand the point of it.

Another issue @mod is @euraima mentions he has another card that is exactly the same. What is to stop him from stating the card is perfectly fine when received when in fact it is a different GPU. Then starting another debate..

Today I will not be able to ship but as mentioned I can do so tomorrow. I just hope to then receive my refund.

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Last edited by a moderator:
To ease your mind I'll just refund you the full amount once I receive the card. Irrespective of whether it works or not. I hope that's acceptable.
Not the point I'm making bud. Due to your itrader there's no gurantee I'll receive my cash back. That's my only issue. Nothing more. You atleast have proof thereof that i do well by members on carb which is reflected through the itrader system.

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Not the point I'm making bud. Due to your itrader there's no gurantee I'll receive my cash back. That's my only issue. Nothing more. You atleast have proof thereof that i do well by members on carb which is reflected through the itrader system.

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@GYMbunny-101 i think the itrader point has been made clear enough and like i said you already paid the seller without guarantee you will get the gpu in the first place, the seller is not being dodgy based on the conversation here

having a higher itrader does not mean those with less MUST do what you want.
 
@GYMbunny-101 i think the itrader point has been made clear enough and like i said you already paid the seller without guarantee you will get the gpu in the first place, the seller is not being dodgy based on the conversation here

having a higher itrader does not mean those with less MUST do what you want.
I'm not going to debate this further. I will courier to @euraima tomorrow and await for him to receive. Then pray to receive cash back.

But thank you @mod this has been enlightening.

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Last edited by a moderator:
Awaiting refund.

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Refund received. At the end of the day seller received defective GPU back and I lost R100 on shipping back. So seems everyone is happy..

@mods may close.

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