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Bad deal - DrAgOn_Heart

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Pho3niX90

Senior Member
Rating - 95.5%
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Location
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Deal Thread URL:
Seller:
@DrAgOn_Heart
Buyer: @Pho3niX90
Deal Thread: https://carbonite.co.za/index.php?threads/sold-amd-ryzen-9-5900x.376450/#post-2485963

Description of Bad Deal:

I regularly browse Carbonite for deals from resellers to support the little guys, instead of going straight to the big tech companies, on this specific day (Jul 30, 2021) I was looking for either a 5900x or 5950x.

I saw the thread from @DrAgOn_Heart and decided to send him a message to enquire about the item. One of my must haves is an invoice (when bought new, from a reseller), reason being many (tax, insurance, resell value).

Our conversation, went as follows (personal information cut out of screenshot).

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Since he confirmed he can do an invoice, I decided to go ahead with the purchase.

On the 2d of August, I remind him of the invoice, and he confirmed that he will sort it out
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The 4th, 12th, and 16th of August, I sent more reminders
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And the 2 reminders, is where is started to his demeanor, this was on the 18th of August and 21st of August.
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At the end of the day, I obviously did not get my invoice. I left a bad rating as I now have a product, which is without an invoice or any form of proof of purchase to provide to both the insurer, and to the tax man. I obviously would not support this person again. Luckily, all resellers aren't this unprofessional, and with the 20 I have dealt with in the last month, have all provided invoices no questions asked.

The invoice is just a piece of paper (digital) to prove that I actually bought the product from said person. It takes about 5mins at most to make in simple tools like word (like I stated in my conversation, nothing fancy).

To make matters more interesting, he left me a nice little feedback msg. Please take note, I paid him the full asking price, the same day I enquired about it.
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Image of deal thread, incase it gets removed/edited:
Note, nowhere does he say he state that he doesn't provide invoices, only states he doesn't provide POP, which, to me makes sense since he is a reseller. He cannot provide his POP.
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To all potential buys, I would stay clear of this person. He makes promises until he realizes he is too lazy to create a simple invoice. My assumption is that this will be the same issue when any of the products need a warranty claim, if there is even a warranty.

@Administrators, if you could remove the bad rating from my profile, that would be appreciated. As you can see from my msgs, I was friendly throughout, and the delay between the reminders, does not equal "bugging"
 
Lol. I'm trying to remember the last time I didnt get an invoice from another reseller?

SARS wants to know your location...
Well, if you do not ask for one, the assumption is probably that it's not needed. But when you do, and it gets promised, then it's a different story.

Edit: Sorry, I read did instead of didn't
 
Good afternooon,

Simple and easy response for this, is that this buyer compared to all my other buyers, is the only one that requested an invoice after he purchased the item as seen on my add it states no POP, POP does not always just mean my POP from supplier.

It also means no POP will be given with the item, if he gave me time and stopped nagging me for an invoice I would have made him one and sent it to him as I understand his side.

However constant messages and reminders made me upset as my add stated no POP, he got the item for a bargain brand new sealed in its box and still wanted an invoice as if he purchased the item at a retail shop.

Like I mentioned to him, he wanted a bargain but still wanted a invoice for insurance. If he knew he needed and invoice I should not have gone bargain hunting on Carbonite.

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Good afternooon,

Simple and easy response for this, is that this buyer compared to all my other buyers, is the only one that requested an invoice after he purchased the item as seen on my add it states no POP, POP does not always just mean my POP from supplier.

It also means no POP will be given with the item, if he gave me time and stopped nagging me for an invoice I would have made him one and sent it to him as I understand his side.

However constant messages and reminders made me upset as my add stated no POP, he got the item for a bargain brand new sealed in its box and still wanted an invoice as if he purchased the item at a retail shop.

Like I mentioned to him, he wanted a bargain but still wanted a invoice for insurance. If he knew he needed and invoice I should not have gone bargain hunting on Carbonite.
Lets lay out some facts here......

  1. On initial inquiry on whats app before anything else really happened, he asked if you could do an invoice - you said yes.
  2. You said and I quote "I can make invoice if needed" - it WAS needed evidently.
  3. He gives you his email address to email the invoice to - you said and I quote "OK will do"
  4. He then chases up again (after you said it can be done) - to which you apologise (therefore accept ownership of the problem) and acknowledge you will send it.
  5. Then you forget to send it.
  6. YOU EVEN ASK HIM TO SEND YOU A REMINDER - he does.
  7. You ask for his details to put on the invoice.
  8. You Ask for another reminder - this time in the evening - he does. You said you would send it. Never did.
  9. You then start spitting out nonsense about none of your other clients wanting an invoice?
Jirre......

If none of yoru other clients wants an invoice - good for them, but this customer does, its not an unusal request, its not an unreasonable request, you said you would, multiple times, said you could in the very beginning - the only reason he was following up was because you made a promise and an assurance, that you then couldn't care enough to make good on.


Dang..... imagine having to fight this hard for something other resellers just give you for no other reason than thats how a business is run.

If I were the buyer I would send you back your CPU back get a full refund as I am legally allowed and move on...

Just because business was conducted through Carbonite does not mean you are exempt? - even less so as a Reseller who I imagine is doing this as a secondary income i.e. a business.

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Added to my avoid list.
 
Good afternooon,

Simple and easy response for this, is that this buyer compared to all my other buyers, is the only one that requested an invoice after he purchased the item as seen on my add it states no POP, POP does not always just mean my POP from supplier.

It also means no POP will be given with the item, if he gave me time and stopped nagging me for an invoice I would have made him one and sent it to him as I understand his side.

However constant messages and reminders made me upset as my add stated no POP, he got the item for a bargain brand new sealed in its box and still wanted an invoice as if he purchased the item at a retail shop.

Like I mentioned to him, he wanted a bargain but still wanted a invoice for insurance. If he knew he needed and invoice I should not have gone bargain hunting on Carbonite.
 
Simple and easy response for this, is that this buyer compared to all my other buyers, is the only one that requested an invoice after he purchased the item as seen on my add it states no POP, POP does not always just mean my POP from supplier.
You're buying from suppliers and selling to the public, you don't have a reseller sub because you sold three of your unwanted HDDs. You're doing this as a business. That leads me to several questions:

How are you running a business without invoicing, not just for tracking orders, but for filing taxes as well?

Additionally, you agreed to an invoice upfront before payment was made. You're throwing away your reputation over a minute's work.

It also means no POP will be given with the item, if he gave me time and stopped nagging me for an invoice I would have made him one and sent it to him as I understand his side.
I don't think "nagging" is the correct word. He's been waiting almost three weeks for an invoice.

I do invoicing most days, and one large invoicing run on Fridays for anything that wasn't invoiced during the week. The LONGEST anyone would wait for an invoice is 4 working days, typical being 1-2 working days.

However constant messages and reminders made me upset as my add stated no POP, he got the item for a bargain brand new sealed in its box and still wanted an invoice as if he purchased the item at a retail shop.
Getting a message every 2-7 days for something which literally takes a minute upsets you? And that after you ASKED him to send you reminders? You really shouldn't be reselling if you have such a thin skin - when things go wrong and someone starts losing their shit are you going to block them and void their warranty?

Like I mentioned to him, he wanted a bargain but still wanted a invoice for insurance. If he knew he needed and invoice I should not have gone bargain hunting on Carbonite.
Why? Resellers invoice. It's a requirement for keeping track of what's what as well as A LEGAL REQUIREMENT. My five smallest invoices are R 12, R 12, R 18, R 25 and R 41. Combined they come to just over 1% the value of that single order, but I can promise you not one of the five had to ask for the invoice, much less get ignored when requesting it.
 
Dude, it takes 2 minutes to make an invoice..
What's the issue?
It seems a little suspect that you won't just do it tbh..
You spent more time responding here than it would take you to have made an invoice.

Do you not have an invoice from Frontosa or something? Are you avoiding a warranty claim?

Bruh.
 
Actually in all honesty though, I have gotten a few items from resellers which did not come with a POP which I then further sold on just stating no warranty because I do not wish to state there's a warranty without the proof of one existing.

In short though reading this topic, if a reseller states in response to a buyer that he will organize a invoice he has given his word whether it be via whatsapp or on another platform where proof of the request and the response is shown.
 
Good afternooon,

Simple and easy response for this, is that this buyer compared to all my other buyers, is the only one that requested an invoice after he purchased the item as seen on my add it states no POP, POP does not always just mean my POP from supplier.

It also means no POP will be given with the item, if he gave me time and stopped nagging me for an invoice I would have made him one and sent it to him as I understand his side.

However constant messages and reminders made me upset as my add stated no POP, he got the item for a bargain brand new sealed in its box and still wanted an invoice as if he purchased the item at a retail shop.

Like I mentioned to him, he wanted a bargain but still wanted a invoice for insurance. If he knew he needed and invoice I should not have gone bargain hunting on Carbonite.
You are 100% in the wrong. Based on your response you sound lazy and easily irritable. Definitely on my not-to-deal list.
 
Good afternooon,

Simple and easy response for this, is that this buyer compared to all my other buyers, is the only one that requested an invoice after he purchased the item as seen on my add it states no POP, POP does not always just mean my POP from supplier.

It also means no POP will be given with the item, if he gave me time and stopped nagging me for an invoice I would have made him one and sent it to him as I understand his side.

However constant messages and reminders made me upset as my add stated no POP, he got the item for a bargain brand new sealed in its box and still wanted an invoice as if he purchased the item at a retail shop.

Like I mentioned to him, he wanted a bargain but still wanted a invoice for insurance. If he knew he needed and invoice I should not have gone bargain hunting on Carbonite.
Thanks for pointing out what a complete douchebag looks like. Added to ignore list so i dont ever accidentally deal with you
 
What everybody else said.

ALSO - you had the audacity to give the buyer, who did nothing wrong, a bad rating. Pathetic and poor form.

Also added to my ignore list. Can't stand childish people with the tit-for-tat mentality.
OP had every right to give you a negative rating. The first of a few more I'm certain.
 
Honestly @DrAgOn_Heart just go through this and tell me how your negative review is not fair?
  1. 31 Jul - "I can make invoice if needed"
  2. 31 Jul - "100% I understand" , you took ownership again.
  3. 2 Aug - Client haven't received invoice yet, he sent message to ask again in which you respond: "Will do"
  4. 4 Aug - Still no invoice, client remind you again, in which you respond: "Will send it to you now".
  5. 12 Aug - Still no invoice, client asked you again, in which you respond: "Will send it to you now".
  6. 16 Aug - Still no invoice, you asked client to remind you"tonight", and you send follow up confirming only Name is needed on invoice.
  7. 18 Aug - Still no invoice, client followed up, you asked client to follow up with you again "tonight".
  8. 18 Aug - Client followed up as asked again, and you respond : "Send it as soon as I'm done".
  9. 19 Aug - Still no invoice, client follow up. You kak him out about the invoice.
  10. 22 Aug - You leave him a negative review.

It also means no POP will be given with the item, if he gave me time and stopped nagging me for an invoice I would have made him one and sent it to him as I understand his side. - He gave you more than ample time, check the date, almost a full calendar month.

However constant messages and reminders made me upset as my add stated no POP, he got the item for a bargain brand new sealed in its box and still wanted an invoice as if he purchased the item at a retail shop. - You asked him multiple times to follow up on to which he did as you requested but still failed to live up to what you said.

Like I mentioned to him, he wanted a bargain but still wanted a invoice for insurance. If he knew he needed and invoice I should not have gone bargain hunting on Carbonite. -
You "mentioned" this only at the end of the whatsapp chats after the whole ordeal. Anyway this is not applicable as you stated you can give him one before the client even purchased the item.


Above is you being a doos with a CLIENT, and giving shit as a service. I vote negative ban is well worth it. Above all the CLIENT was very patient all through this and more than fair generous.
 
Last edited:
@DrAgOn_Heart did get in contact with me last night. He did send me the invoice and apologized for his behavior.

At the end, we are all just human, and make mistakes. It's all about how those mistakes get rectified.
 
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