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Anyone ordered from Loot recently? What a dismal experience

adamr

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The last three times I've tried ordering something from loot its gone very pear shaped.

recently ordered an item that stated ships in 1-4 days. on day 5 I get told item it's out of stock. apologies it was the fault of our supplier and here is R50 for your troubles and making you wait for your money

second time I ordered a totally different item and I have been waiting since the 5th of June with a status of "ordered from supplier" ... again an item with a "ships in 1-4d"

what are other people's experiences using loot? we think Takealot is bad!? loot feels like a two team operation running from someone's bedroom...
 

nagapie

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The last three times I've tried ordering something from loot its gone very pear shaped.

recently ordered an item that stated ships in 1-4 days. on day 5 I get told item it's out of stock. apologies it was the fault of our supplier and here is R50 for your troubles and making you wait for your money

second time I ordered a totally different item and I have been waiting since the 5th of June with a status of "ordered from supplier" ... again an item with a "ships in 1-4d"

what are other people's experiences using loot? we think Takealot is bad!? loot feels like a two team operation running from someone's bedroom...
Seems like loot and raru are borh going down hill :/ I havent ordered from both recently.
 

Nemo415

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8/10 times, good experience, actually flawless

The 2/10 times it was as above. Or i got something slightly different and was ok with it. Once i got a minj usb cable instead of micro. They got fedex to come collect a R30 item at their cost
 

johanplay

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Ordered from them twice already, actually got my last order today that i ordered last week very happy so far

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Jsgroodt

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Was also thinking about ordering stuff from them last month and did a quick search about complaints on the net and found a lot with the same experience as listed above. Decided not punish myself lol.
 

BatterybOy

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Bought two Samsung gaming screens, no issues including warranty claim and a refund.

Sent from my SM-G955F using Tapatalk
 

adamr

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how recently have people been ordering ... mine is literally this month and end of last month and then maybe two months before that
 

Nemo415

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how recently have people been ordering ... mine is literally this month and end of last month and then maybe two months before that
They've recently launched their marketplace... I.e. Sold by someone, fulfilled by loot.

Were your items marketplace ones?

I have been buying for a long time. Most recent order was in the month of May. It was also Marketplace items, no issues
 

Cmax

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I have ordered a number of times from Takealot and Eve tech and received great service. I used Wootware last week and the service was great.
I have never tried Loot, I find their prices more expensive when I do a price check.
 

adamr

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no not marketplace ... I've ordered in the past and it was good. great in fact. my last three orders an absolute mess of note
 

Astro_ZA

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I've had the same issue. Nothing wrong with them, but expect delays. I've had to wait two weeks for a pack of RAM to arrive, despite earlier indication of arrival. Never ordered from them again, but I'm relatively impatient when it comes to online orders and their delivery dates. Again, nothing wrong with them, I got it in the end without a problem, just took a while.

My go to are generally Evetech, Geewiz and Takealot. Smaller guys like Rockinit are also a good bet.
 

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