Yo, I don’t know if this is the right place but I just wants some clarity. My iPhone 11 got stolen out my locker at the gym and was turned off instantly in the bathroom. 12 hours later I get a notification that the phone has been turned on but no location can be found. Then 5 hours after that I get a notification that the phone has been taken off stolen mode (how?) then I get a notification that someone has logged into my iCloud. Then both the stolen devices (AirPods and iPhone ) disappeared off of device list. This was about 3 weeks ago. I’m the last week I got an email saying that the Apple ID associated with the device has changed.
How did they remove the stolen mode off the phone? I spoke to Apple attendant and Apprently they have software to do so. But major question. How did they get into my iCloud?