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6950X Faulty from Day 1 @clmartin1314

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GaSs

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Seller @clmartin1314
Buyer:
@GaSs

Deal thread : [Sale] - INTEL 6950X CPU - EXCELLENT CONDITION - FREE SHIPPING TO DOOR | Intel

I have been a long time carb member since 2010 and before that on prophecy, have done a ton of deals and never actually have experienced something like this. I am not one to complain or give bad feedback but here are the facts.

CPU was advertised by CLmartin as working but unsure about warranty and no packaging, which was already a red flag for me, but after chatting to Chris and messaging him he assured me the CPU is working and that it came from a trusted Carb member and that I would not have any issues.

We concluded the deal and he apparently shipped it that friday 12 April, even though the tracking the courier confirmed they only collected it on the 15th at 15;23. Not a big deal but just gave me a weird feeling why he would say different, regardless I had no issues but it was strange why he would lie or possibly the couriers information was incorrect.

On Wednesday 17 Apr I received the cpu and installed it, rig would not post and I messaged him straight away, his response was" I got it from another carbie and he will check and come back to me. "

I continued to troubleshoot the cpu swapping back and forth with the old cpu 6850k which posted no problems. We even tried a complete other X99 MB which is running in my brothers rig with the 6950x and it still did not want to post, I literally tried everything from latest bios, older bios, you name it. After about a week of struggling and no response from Chris, (remember I reported to him the day I received it that the chip was faulty) I took it to a mate who took the chip to Rectron who had a look, they also struggled to get it to post but somehow in some test bench or something they got it posting. I received the chip back and it then posted, I was happy and it worked for roughly a month which it eventually stopped all together, exact same issue as day one, literally doesn't even post into bios, rig just turns on and then immediately off.

I was busy for 3 weeks moving houses and when I had time I tried again swapping PSU's you name it. Took it back to rectron who said it was proper dead now, the guy remembered the cpu and said this is the one they struggled with.

Now the issue I have with Chris, I understand the nature of electronics and have been fairly straight up, not once have I been rude or demanding anything, he doesnt respond to my messages and always just says sorry he is busy. He was quick to take my money and assure me the cpu is working but when I have issues he is no where to help.

On 6 July I messaged chris asking for some help as the cpu is dead, on the 10th of July he responded saying he will put me in touch with the guy he got it from, he is on carb but doesnt have his number.

26th of july still waiting and messsaging him he responds saying its been crazy and he doesnt have the guys number and that he can remember. This was upsetting for me as before the sale he said It was a well known member and I would not have any issues and now all of a sudden he cannot trace the guy.

I have been patient but basically was sold a dud cpu with the assurance it was working which it was not from day received, Chris has basically just ignored me and used the stand oh well he got it from another carbie , sorry for you. Unfortunately I did not purchase it from the other guy so using that is not fair.

I am sure Chris has been a good trader but unfortunately on this deal he has not taking responsibility for something faulty he sold me, regardless of where he got it from, and also with the attitude of just ignoring me , I mean there are ways and means to go about issues but just ignoring them is not right, he could of tried to help or come to the party somehow.

Im sure after this review he will try contact and I will update this if anything ever changes, but until then this is the facts.

Contact me if you think I have done something wrong by posting this but unfortunately I had no other choice.
 
Hi All. ScorpioMan86, i have not been avoiding this at all, i just never got asked to respond, so wasn't quite sure, as this is my 1st bad deal thread.

So from my side this is what i have, but firstly i would never not refund, fix or sort out any deal, if i was in the wrong, as i would never ruin my reputation on carb over a bit of money.

I may not have all the dates correct, but i can look into it further, as i dont keep my whatsapp and carb messages for long.

So obviously i sold him the 6950x, which i had purchased from another carb member, along with a few other cpu's and motherboards (which have all been 100%). He then told me he wasn't getting it to post, which he asked me for advice, and i just asked if he updated his bios, as he then said he did.

He then said he would get it checked out and let me know, and that he did. He let me know, that he managed to get it working and all was good, so then we agreed that all is sorted and no further action was needed (Keeping in mind, that this chip was sold with no warranty).

He then messaged me in July (Could have been the 6th), which was +- 83 DAYS LATER / 2.76 MONTHS, to tell me the cpu was not posting. I then proceeded to tell him that it was not under warranty when sold.

So in all of this, i never once received any details on the boards used, bios used, any or pictures showing this, absolutely no information on troubleshooting or anything on this cpu, no testing information. Its just been hear say. He may have told me the 1st board he tried in the very beginning, but cant remember exactly.

The carb member i purchased from, i could not locate on carb anywhere and finally managed to find his profile this weekend, as i completely forgot his carb name, but managed to search 100s of threads to find it, so ill will message him and see if he can provide any input. This obviously has nothing much to do with him, as everything i have purchased from him has been 100%, but i will get some insight and history from him.

I may be wrong but a return or complaint nearly 3 months later does not deserve a bad deal thread, a negative itrader and potentially ruining my reputation on carb, which i try my dam hardest to keep up.

Looking forward to any feedback.

Regards

Chris
 
didnt these chips come out late in 2016 and have a 3yr warranty?
 
Hi All. ScorpioMan86, i have not been avoiding this at all, i just never got asked to respond, so wasn't quite sure, as this is my 1st bad deal thread.

So from my side this is what i have, but firstly i would never not refund, fix or sort out any deal, if i was in the wrong, as i would never ruin my reputation on carb over a bit of money.

I may not have all the dates correct, but i can look into it further, as i dont keep my whatsapp and carb messages for long.

So obviously i sold him the 6950x, which i had purchased from another carb member, along with a few other cpu's and motherboards (which have all been 100%). He then told me he wasn't getting it to post, which he asked me for advice, and i just asked if he updated his bios, as he then said he did.

He then said he would get it checked out and let me know, and that he did. He let me know, that he managed to get it working and all was good, so then we agreed that all is sorted and no further action was needed (Keeping in mind, that this chip was sold with no warranty).

He then messaged me in July (Could have been the 6th), which was +- 83 DAYS LATER / 2.76 MONTHS, to tell me the cpu was not posting. I then proceeded to tell him that it was not under warranty when sold.

So in all of this, i never once received any details on the boards used, bios used, any or pictures showing this, absolutely no information on troubleshooting or anything on this cpu, no testing information. Its just been hear say. He may have told me the 1st board he tried in the very beginning, but cant remember exactly.

The carb member i purchased from, i could not locate on carb anywhere and finally managed to find his profile this weekend, as i completely forgot his carb name, but managed to search 100s of threads to find it, so ill will message him and see if he can provide any input. This obviously has nothing much to do with him, as everything i have purchased from him has been 100%, but i will get some insight and history from him.

I may be wrong but a return or complaint nearly 3 months later does not deserve a bad deal thread, a negative itrader and potentially ruining my reputation on carb, which i try my dam hardest to keep up.

Looking forward to any feedback.

Regards

Chris

Thank you for your response.

The time it has taken for this bad deal thread to show up here makes it problematic to properly deal with it.

Ideally this deal should have stopped here :

"On Wednesday 17 Apr I received the cpu and installed it, rig would not post and I messaged him straight away, his response was" I got it from another carbie and he will check and come back to me. "

@GaSs I think you should have requested a refund at that point, you went ahead to try and sort out the issue like doing bios updates and trying other boards, I am not sure if you did this because the seller refused to sort out the issue when you reported it or you both agreed that you should try and solve the problem.

The CPU eventually worked and you used it for a month until it decided to properly die, the reason why it died is not clear now because it was working.

The impression this bad deal thread gives @clmartin1314 is that you were never interested in sorting out the issue with the CPU from day one, this might be wrong but there's not a lot from you and @GaSs in terms of what was the way forward agreed on when issues where first discovered with the chip.
 
Hi guys,

@clmartin1314

I am glad you finally responded, as you ignore my direct messages and whatsapps.

Your response is a clear indication on how you would like to make this seem as its my problem,

I reported the cpu was faulty the day I installed it(via whatsapp), -17 April

I should of sent it straight back that day, but I trusted your word and wanted to make 100% sure that the fault was not on any of my components. I swapped everything, and had a complete 2nd X99 rig to test with aswell which ended the same result. Please also note, I did not ask for any "advice". I told you its not working.

I have had my fair share of experience in building PC's . You did not ask for any testing information or anything, you only asked about bios which is the obvious thing that any basic PC tech should do first which was not the issue as it was already running the latest.

The matter of the fact and I will post the communication between myself and you in whatsapp. If the Mods would like confirmation I can send it, I have all communication between myself and Chris.

I reported the CPU faulty, (17 Apr , first day received)

-you said
" I got it from another carbie and it was running in his personal rig. Let Me check up with him in the AM."

Still do this day you have yet to give me anything? At that time I thought you were genuinely just busy and not actively just trying to avoid the issue. Also remember I did not buy the cpu from "that guy" , I bought the CPU from you which was advertised as working.

You say you cannot trace the "guy" you got it from but before I paid you your words were its a well known member and the cpu is definitely running. The fact is you never had the cpu running on your side, you took the word of somebody you actually have 0 information of? Now I must end up with the issue. I waited patiently for you to get back to me.

On the 8th of May you finally responded asking if I came right(Still zero information from the guy you supposedly got it from?) after I waited patiently for a response, where I replied and said I dropped it off at Rectron as I was hoping possibly it would be under warranty as these chips did come out later than most 6th gen, but they informed me its a tray cpu and actually doesnt have a warranty. The still had a look at it and then could not either get it to post. I left the chip there for 2 weeks and they had one of their "experts" have a look at it and somehow they got it to post. I was happy and the chip did post for roughly a month then it died again.

This whole situation from your side has not been ethical, I trusted you and reported day 1 that its faulty, I also have a life and do not have 100% time available to sort this out, so I also did not get to it as quick as I would of liked, but had comfort in the back of my mind that I did my due diligence and reported it was faulty from day one which I then assumed you would look after me.

I paid R9100 to you, which not once have I demanded anything from you or been rude.

I have been straight up and honest, The cpu has been an issue from day 1 and you cannot deny that. I trusted you and now you cannot even trace where the chip came from. You could of at least said listen, maybe lets split the difference and possibly pay me half back, I mean you constantly trading and I am sure you would be very little out of pocket on the deal realistically but instead you decided to ignore me.

You sir have taken my patience and trust for granted. I did not want to make an issue of this but it seems it would be the only way to sort it out.
 
@GaSs we have had a look at the text history you sent to us regarding this deal and its been agreed that this bad deal should be closed.

The reason for the decision is that you decided to keep the cpu that clearly had issues from day 1. Based on the chat history it does not seem like you had an option to return it anyway because @clmartin1314 did not even test the cpu himself before advertising it as in "excellent condition" , this was a lie and you should have stood you ground on the refund.

The fact that the origin of the cpu cannot be clarified also means that the "excellent" cpu ever worked in the first place, whether it was bought from a reputable carbie by @clmartin1314 or not.

The other reason though is that after you sent the chip to Rectron and they got it work, @clmartin1314 asked you on the 9th of May if you came right, the answer was yes and you guys agreed to proceed with the itrader, at that point the deal was concluded.

What happened a month later as really unfortunate regarding the cpu but as per above you had already confirmed all was good with the cpu.

@clmartin1314 this does not in anyway mean you were right in how you dealt with it.

You sold an item as excellent even though you did not test it, it was sold without warranty yes, but you said its working.
You cant provide info on the origin of the cpu.

I really hope all the other listings are as listed because we really dont need another instance of a high itrader member screwing carbies over deals simply because of high itrader.
 
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