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1080Ti FE damaged - No Thermal Pads, Bus speed max PCI-E x4

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Bornman88

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Deal Thread URL: https://carbonite.co.za/index.php?t...-fe-including-waterblock.380573/#post-2513347

Seller: @Jandre0106

Buyer: @Bornman88

Description of Bad Deal: 1080Ti FE damaged - No Thermal Pads, Bus speed max PCI-E x4


Bought a Gigabyte 1080Ti FE with a waterblock included.

23.08.2021 - Inquired if original cooler is installed and the seller confirmed that he repasted GPU and fitted original blower cooler.

25.08.2021 - Bought the cooler from the seller - met in front with GPU already packed; said I'll test asap and feedback. Did instant EFT R9000.00.

28.08.2021 - Did installation and tested; black screen with start up intermittently. When display output was present the whole system performance was compromised. System unresponsive - Managed to get ZGPU running and found the bus speed is PCI-E x4 max and the sensor values cannot be displayed.

Contacted the seller where he suggested DDU - which we already did. I said I will test it in another system.

29.08.2021 - Tested the card in another system - no improvement. DDU, Windows repair, BIOS; Still no improvement. Contacted the seller on WhatsApp and explained that I suspect something might have gone wrong with repasting, maybe a thermal pad moved from the VRAM. Maybe conductive thermal paste too? Also informed him that the PCI-E is only at x4 - He did not respond.

30.08.2021 - Offered to take the GPU to the seller and we both can remove the heatsink and inspect and he said if I am comfortable doing it I may proceed. Said his phone got damaged during the weekend, that is why he did not respond, but he is sorted now. I removed the heatsink and blower, only to find old ragged thermal pads: 3/4 over MOSTFETs and 3 tattered pads on VRAM. I sent him the photo and he responded: "Dis verseker die thermal pads lyk my hulle is gedaan. Ek sal toutjies trek en kyk of van my pelle ekstra het wat rondle."

So I was worried that there might be permanent damage.

1.09.2021 - Ordered new thermal pads myself from HASHRATE.

3.09.2021 - Installed new thermal pads and tested. Card was more responsive, could run a benchmark - but as soon as the the card gets queried by applications like Afterburner or Aorus engine - the whole system freeze. Still running only at PCI-E x4 and not all sensor values can be displayed in ZGPU.

4.09.2021 - Seller does not respond to phone calls.

5.09.2021 - Went to the seller's place of residence but one of the guys said that "he was not there".
Left my phone number at the above mentioned guy and he said he'll get the Seller to contact me asap.
The seller contacted me at 13:14 stating he was out of the country for a few days and he'll be back later. Also asked how he can be of assistance.
Coversation proceeded as follows -
Buyer: Hi.
Ja ek het toe thermal pads gekoop en in gesit. Die kaart is meer stabiel, maar werk nogsteeds nie op PCI-E x16 nie, en sodra ek sy fan speed of enige iets stel, dan freeze als op. Op ZGPU kan jy ook nie al sy sensors sien nie. Die kaart is nie lekker nie. Wil hoor of kan ek hom terug vat vir jou asb

Seller:
Dit klink nie vir my reg nie dai kaart was niks mee fout nie

Buyer:
Hoe meen jy?
Die ding het dan nie thermal pads op gehad nie, so hoe kon hy reg wees?

Seller:
Dis reg ons kan dan plan maak maar ek voel nie goed hieroor nie, kaart was 100% funksioneel tot ek hom laat gaan het, het hom in diepte getoets. Ongelukkig het my pel die ou thermal pads gebruik toe hy vir my air cooler terugsit en dit is nou jammer en ek is bereid om dai thermal pad vir jou te betaal maar die PCI lanes klink vir my soos n baie vreemde issue. As jy bereid is om te probeer kan n BIOS flash dalk die probleem oplos

Buyer:
Ek het reeds BIOS probeer
Gigabyte Aorus 1080ti in dieselfde PC loop PCI-E X16
Ek is bereid om na jou te gaan dan kan jy self toets
En jy het weetend die kaart verkoop sonder thermal pads.
Mooi man

As stated by the seller above he knowingly sold a faulty card because his "friend used the old thermal pads".

No further replies from seller as of 5.9.2021 14:10.
Not answering his phone.



 
Seller: @Jandre0106 - Please assist buyer.



As stated by the seller above he knowingly sold a faulty card because his "friend used the old thermal pads".
 
@Jandre0106 did confirm last night on WhatsApp that he will refund this morning. Much appreciated.
Just waiting for confirmation.
 
Well I tried everything possible from my side to make this deal work, I think I have sacrificed enough time and money.
Still no repayment received.

Had the card at a PC shop yesterday for a second impartial opinion - they too could not get the card to read on x16 Bus.

So I'm done.
 
Sorry for the late response
Me and the seller already came to an agreement to resolve this
 
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