By far the worst deal I have done on Carb to date.
Ordered one of the units posted. When ordering I specifically asked the seller if it comes with a stand, power adapter, and antennas. He confirmed no stand, although power adapter and antennas are included. Bear in mind; these units are black in colour (you'll see why later).
First good part of deal: After paying for the unit, I was advised he can sell me a similar unit with a bit better specs. I was happy as he at this point seemed like a good reseller doing something extra. Once again I confirmed if it came with antennas and he confirmed.
First bad part of deal: Placed the order and made payment on the Monday. Seller confirmed it will be delivered on the Wednesday. Finally received the unit the following week Monday after the seller only shipping on Friday. Fine... Just an empty promise...
Second bad part of deal: Unit came with Linux from some other company installed although seller said he would install Windows 10 Pro (only found out after that it would be unlicensed). Not a big deal, as this was a value add. Although... Another empty promise. However, the unit didn't come with the antennas, which was confirmed with the seller. The power adapter also didn't come with a power cable (it's not the standard kettlecord). Although he didn't specifically state it doesn't come with a power cable, one would at least state that the adapter doesn't come with a cable when asked. Does one also have to ask if a PC case comes with a back panel when buying the case??? No, the seller usually states it.
Third bad part of deal: Here's starts the lack of communication (as with all bad deals and bad sellers)... For days I ask him when he's sending the antennas and cable.. Sometimes he will respond once a day with an empty promise of "I will ship tonight". Sometimes he doesn't respond for the entire day and ignore my messages. After taking him on his poor service, he goes off on a tangent that the antennas for my unit is different, and in fact it is. But still, he confirmed that my unit comes with the antennas, so why confirm if then that they do come and why not pack it in the original shipment?????????
Finally the seller confirms he received the antennas and cable. Note the following: HE CONFIRMS HE RECEIVED THESE!
(Also note the unit is Black and all pictures show black antennas)
Fourth bad part of deal: A week later finally I receive the parcel he sent that according to my speculation should include the cables and antennas as he confirmed. Guess what???? The Antennas are white!!! And it doesn't include the cable!! How does one send something and not note the following, it is WHITE! and it DOESN'T have the cable, as CONFIRMED!
This is when I realised that he's not selling these units and only trying to arrange this through his "supplier". Any person selling components will check that the units work and comes with the correct items when shipping them to the buyer. He didn't check because he never received them.... So who am I actually dealing with??
Fifth bad part of deal: After taking the seller on about this he then starts denying including the cable and he can't answer my questions on why he confirmed what was included in the shipments before sending. He also says "He has gone the extra mile in getting me the antennas"..... It's not going the extra mile if you fulfill the original order as promised and then lie about checking what is sent.
After stating to him this is bad service, he asks me "Why do you say that? The unit worked as advertised.".... That's like selling me a BMW, never state it doesn't include wheels, and then send me pink wheels on Toyota rims when finally sending them...
Second good part of deal: Offers instant full refund which he did to cover his ass. But leaves all my questions unanswered.... The unit is shipping back to the seller on Monday and I did receive the money back.
This leads me to think, how can we allow this on Carb? How can a reseller sell things he doesn't touch (debateable I know), lies that he confirms stuff are included (not even checking the damn colour), and then instantly refunding to try and save his rep???
I have all the communication to back the negative iTrader for the Mods. I've seen previous negative iTrades been deleted for this Seller, which doesn't seem right. If the evidence is there, it should stick and being around for these years I can tel that this is not a good seller.
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